About us:Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met.
If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Where exceptional people and exceptional opportunity awaits.Who We're Looking For:We are looking for an Executive Housekeeper to join our team.
The role of an Executive Housekeeper is crucial in maintaining the cleanliness, organisation, and overall ambiance of a hotel or hospitality establishment.
The ideal personality traits for an Executive Housekeeper ensure they can effectively lead their team, manage operations, and deliver high standards of cleanliness and guest satisfaction.Job Description:To manage and control all Housekeeping standards laid down by the Company, maximising revenue and profits to agreed budgetary limits for Residential.
Ensure that all Company policies and procedures are implemented and maintained.
Continuous staff training and development.
Residential modules to be developed, implemented and maintained.
Maintain high service levels to ensure high guest satisfaction.MINIMUM REQUIREMENTSQualification: Applicable Tertiary Qualification in Housekeeping/Hospitality Management.Experience: Minimum of 2 years' experience in the same or similar positionProficiency in Microsoft Office (Word, Excel and Outlook in particular)Opera Experience Advantageous Generic Competencies: Interaction with Others; Personal Effectiveness; Communication; Cognition/Thinking; Management/Leadership Unique Competencies: Managing Work; High Attention to Detail; Managing Conflict; Leadership and staff developmentMAIN DUTIES AND RESPONSIBILITIESTo ensure standards of cleanliness, hygiene and tidiness in all Bedrooms /corridors /function rooms /public areas are maintained.Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards.
This includes changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, mopping and dusting daily.
Subject to levels of business the housekeeper will be expected to also service rooms.Ensuring the upkeep of vacant rooms.Replenishing brochures and paper goods throughout the bedrooms.Maintaining an orderly storeroom and trollies.Ordering inventory and housekeeping stock when requiredDo weekly and monthly stock takesDo monthly / weekly / daily housekeeping administrationDo monthly project management for the finance departmentMaintaining and upkeep of the housekeeping staff filesEnsuring guest laundry is collected, charged and returned to the guest in a speedy and accurate fashion.Ensuring guest property left behind is logged and stored in a secure location for lost property.Resolving any guest problems or complaints when possible and ensuring management are kept informed.Action any maintenance requests in order to comply with the Guest House's / Apartments' established quality standards and ensure guest satisfaction.Do daily pre-arrival checks in guesthouse rooms / apartmentsDo daily inventory checks in guesthouse rooms / apartments when guests departMust be willing to work hospitality hours and overtime when requestedCarrying out any other duties as may be reasonably required by managementMinimum Requirements:Applicable tertiary qualification in Hospitality/ TourismMinimum of 3 year's experience in the same or similar positionProficiency in MS officeOPERA or similar PMS experienceReady to Join?