Job Purpose
To play a crucial role in primarily supporting the Chief Financial Officer and the PASA Executive Committee (ExCo).
To serve as a chief of staff, project manager, and executive business manager within this role.
Job Responsibilities
Collaborate with the Chief Financial Officer and ExCo team to implement and roll out strategic initiatives in alignment with the organisation's goals and objectives.Lead and oversee complex projects from conception to completion, and ensure timely delivery, budget adherence, and achievement of desired outcomes.Effectively implement ExCo's strategic and operational scorecards across the organisation by facilitating seamless coordination and communication among the various stakeholders.In conjunction with the Executive responsible for human capital, ensure a steady state regarding PASA human capital matters.Provide support to the Chief Financial Officer in the PASA transition to the new Payments Industry Board.Support in streamlining the shared services processes to enhance efficiency and productivity by identifying and addressing potential bottlenecks and obstacles.Serve as a central point of contact for internal stakeholders. Facilitate effective communication and collaboration among functions and teams.Provide support to the Chief Financial Officer and ExCo team, including preparing reports, and compiling presentations and briefings. Manage the Shared Services Executive's schedule and priorities.Assist in decision-making processes by providing data-driven insights, conducting research, pulling reports, and presenting findings and recommendations.Mentor and guide junior staff members and foster a culture of continuous improvement and professional development. Liaise at all levels internally and externally.Coordination of meetings may include preparation of agendas, meeting minutes and meeting packs; circulation of communication/documentation to relevant stakeholders; correspondence to stakeholders; and tracking of action items and deliverables.Ensuring that all decisions at meetings are accurately and appropriately recorded in the minutes of the meeting and followed through with relevant managers/ stakeholders, as and when required.Responsibility for dealing with executive queries and requests from stakeholders.The ability to work independently and be the key point of contact for the shared-services executive.Developing, building, and maintaining strong relationships with the business to further enhance organisational business acumen.Qualifications
A relevant tertiary qualification is required.A completed Masters or a Masters in progress is advantageous. Experience
Minimum of 5 years of experience in project management, business operations, or a similar role, with at least 5 years in a senior position.The following experience is advantageous: o Management Consulting or
o Payments industry or
o Chief Operations Officer's office or
o Previously filled a Chief of Staff / Business Manager function or
o Advanced Project Management (with aspirations to transition to business management).
Knowledge
Proficiency in MS Office applications, with advanced skills in Microsoft Excel and Microsoft PowerPoint. Skills and competencies
Excellent communication skills (verbal and written).Strong Project Management skills with a proven track record of successfully managing diverse projects ranging from large to small scale.Proficiency in project management tools and software.Senior stakeholder management.Strong planning, diligence, and excellent detail-oriented abilities.Excellent execution and leadership skills.Exceptional multitasking abilities.Strong analytical and problem-solving skills. Innovative and adds value by bringing forward ideas and solutions.Utmost discretion.Proficient in relationship-building and interpersonal skills.Ability to work independently and to collaborate with others.Ability to build credibility and trust.Ability to work under pressure.
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