An exclusive specialized Medical Practice is seeking to employ a frontline receptionist.
To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance.
MUST have previous Dr's room reception experience.Our practice prides itself on delivering personalized care in a comfortable and welcoming environment.
We are currently seeking a dedicated and professional Frontline Receptionist to join our team.As the first point of contact for our practice, the Frontline Receptionist plays a crucial role in providing outstanding customer service to our patients and visitors.
The ideal candidate will have excellent communication skills, proficiency in English, a friendly demeanor, and the ability to multitask efficiently.Responsibilities:Greet patients and visitors with a warm and welcoming attitude.Manage incoming calls and route them to the appropriate personnel.Schedule appointments and maintain appointment calendars accurately.Verify patient information and insurance details.Handle patient inquiries and provide accurate information about our services.Maintain cleanliness and organization of the reception area.Assist with administrative tasks such as filing, scanning, and data entry.Collaborate with other staff members to ensure smooth operations of the practice.Qualifications & Skills:MatricPA diploma or certification is a plusExceptionally strong on excel and have great computer skills.Excellent verbal and written communication skills in English.Strong interpersonal skills with a focus on providing exceptional customer service.Ability to work efficiently in a fast-paced environment.Professional appearance and demeanor.Skills and attributes:Interpersonal and organizational skillsDiscretion and confidentialityFriendly warm and well spokenEnglish and Afrikaans speakingHardworkingOwn reliable transportOther:Working hours are Monday to FridayMonday to Thursday 7.30am – 5pmFriday 8am – 4pmThis position is to start immediately.
Competitive salary commensurate with experience.Please submit a full length photo with your application
