Job Description MORE ABOUT THE ROLE At Boomerang Marketing, we are passionate about uplifting young individuals from disadvantaged backgrounds, providing a valuable opportunity to gain experience in both Customer Service and Sales (Lead Generation).
Whether you come from a challenging financial situation, have lacked access to previous work opportunities, or are living with a disability that still allows you to work in a call center role, this learnership is designed to help you build a solid foundation for your future.
By joining this program, you'll develop soft skills crucial for customer service and sharpen your negotiation skills for sales.
Whether you're new to the call center environment or looking for your first job, our top-tier trainers will guide you every step of the way, ensuring that everyone, including applicants with disabilities, has the support they need to thrive.
To be considered for this incredible opportunity, please register for free on the SA Youth platform by using this link: https://sayouth.mobi/Join Once registered, search for the following vacancy: Exciting Contact Centre Learnership Opportunity 2024/2025 Boomerang SA Requirements Applicants must be between 18 and 33 years old.
Must have a Matric Certificate or NQF4 Equivalent.
Applicants from Quintile 1, 2, or 3 schools OR recipients of the Child Support Grant (compulsory) Skills: Strong verbal and written communication skills.
Customer service-oriented mindset.
Computer literacy is essential.
Criminal Clear Must have passed both Mathematics and English in Grade 12 Dedicated and willing to learn South African Citizen Successful candidates will be required to bring a certified copy of their original ID and Grade 12 Certificate, as well as proof the Child Support Grant (where required).
Benefits Skills You'll Gain from This Learnership: Let us, as an internationally recognized company prepare you as a professional in the World of Work while earning your own money!
Core Job Readiness & Workplace Skills: Equips learners with essential skills for thriving in any professional environment.
Customer Service & Contact Center Skills: Develop skills focused on delivering top-notch customer service and mastering the fundamentals of contact center operations.
Communication & Collaboration Skills: Learning the importance of effective communication, both verbal and written, as well as teamwork.
Problem-Solving & Critical Thinking: Learners will enhance their ability to analyze complex issues, think on their feet, and apply innovative solutions to challenges, fostering a proactive approach to workplace obstacles.
Digital & Technical Skills: Digital proficiency is key in modern workplaces.
Learners will acquire digital literacy to manage tasks efficiently in a tech-driven world.
Requirements Requirements: Minimum 1-2 years of experience in customer service or a related CX role Basic knowledge of the US property market, including terms related to interest rates and buying/selling processes Strong communication skills, both verbal and written Ability to handle initial property-related queries and maintain a professional tone