Event Manager - Cape Town

Duties & ResponsibilitiesBrand Ambassador to the CompanyMaintain & improve on brand perception when called upon to do so in both private & professional capacityInteract with the company's social media presence as often as required, including reshares & post likesAnswer all phone calls with the standard company greeting (landline & mobile)Do your best to improve on your colleague's reputation in the industryReport any helpful or harmful knowledge relating to the company, directly to the GM as quickly as possibleAlways dress appropriately for impromptu client meetingsAlways act in the best interest of the company & never deviate from their core values & brand principlesTake ownership & accountability for tasks, roles & responsibilities assigned to youManage team project workflow, productivity & deadlinesUpskill your teams, including but not limited to company colleagues, suppliers and partners where applicable & possibleAccount ManagementProvide meaningful & insightful reports to the Experiences manager when called upon to do soSpearhead any internal or philanthropic events handed to you with the intention to achieve max ROIPositively contribute towards the communications in the account management-to-event processActively contribute towards the company hitlist and pipeline with appropriate strategyPair well with all/any team members on events/projectsStrive to reach the point where you require very little help from the teamConduct regular site visits & planner meetings to ensure a smooth event and expectationsUse mediums available to attract new sales to had over to the Experiences managerProviding meaningful feedback to the sales lead after every event/projectPositively assist planning teams to best reach event success in every client touchpointVisit events on a regular basis to ensure standard of execution is achievedConstantly upskill yourself with the intention of becoming the best in your fieldContinue to nurture, maintain & grow your current client profiles & accountsBe available to collaborate with any team member on an event, if called upon to do soMaintaining the scheduled minimum margins required on projects and events unless specific approval givenMaintain & nurture your client list, including frequent client check in's, coffee meetings and emailsContribute to & assist other team members with their Client Accounts where necessaryActively try to grow your account portfolioConstantly seek opportunities for cross-selling within key account clients, additional departments / locationsAlways be well prepared for internal and external meetingsTrendsInspire each team member to achieve max innovation and positive disruption potentialManage & optimize each client facing proposal to the company's standards and expectationsPerform post-mortem on all past events with intention to always do betterFinger on the pulse regarding current trends, locally & globallyAnalyticalNurture growth strategies within your portfolio of clientsPositively contribute and analyse ways to drive revenue through client and or marketing campaignsBe mindful of budget at all timesUse data & analytics to pivot client strategies if necessaryTrack correct data on TMetric for future reporting, account, departmental and self-growthCreativeProduce & implement new ideas, content, campaigns & initiativesBrainstorm creative ideas & collaborate with the team on projects and campaignsShape brand alignment and ensure ongoing projects and communications are brand appropriateContribute to creative vision & cohesion (internal & external)Ensure visuals, messaging, design, ideas are on point & brand alignedReportingReport on key account growth, sales / revenue for your key accountsStay abreast of external influences that could directly or indirectly affect your clients or industriesCreate strategies / reports on key account clients planning schedules and anticipate their upcoming events / campaignsCompany EventsConduct regular site visits and client meetings to ensure smooth event & client services are maintainedUse mediums available to attract new sales (where possible) to hand over to the sales leadProvide meaningful feedback to the necessary teams post projectsCoordinate events on a regular basis to ensure standard of execution is achievedStrong time management skills, being able to quote within a 4 hour turnaround or 24 hour turnaround time depending on the scale of the eventKnow & understand the company's suppliers & the offerings as well as being able to negotiate ratesEnsuring the company's payment terms are upheld & that clients settle their invoices before or by the date that are dueManage your project team of staff, giving full briefsKey AccountsLiaise with clients on all needs & wants of the eventsBeing able to quote on all scales of eventsBuilding relationships with new & exciting clients & being able to maintain a working relationship with bothManage more than one client account, event with multiple events per accountManage deadlines according to client expectation, this means managing the execution of suppliers & team membersMust be able to understand the needs of the client & be available 24/7 for the client support on all existing & new clientsEnsure that quotes are within client budgetAssist the client with the vision of the event they would like to host & being able to think of the event aspects needed for all eventsFollow up with the clients on quotations to ensure the quotes were confirmed timeouslyWilling to travel with short notification for all account holding eventsEnsure that site visits are done when necessary before quotingBeing able to communicate effectively with the logistics team & ensure that all details, such as delivery dates, times & locations are correctCoordinate suppliers, handle client queries & troubleshoot on the day of the event to ensure that all runs smoothly and to budgetUnderstand the client brand & advise according to the brand guidelines of the event and client expectationsEvent Planning and StrategyCollaborate with clients to understand their event objectives and requirements.Develop event strategies and concepts that align with client goals.Create event plans, including timelines, budgets, and resource requirements.Budget ManagementDevelop and manage event budgets, tracking expenses and ensuring cost efficiency.Monitor and control costs throughout the event planning and execution phases.Vendor and Supplier ManagementIdentify, negotiate with, and contract event vendors, such as caterers, decorators, and AV providers.Ensure vendors deliver their services on time and within budget.Assemble and lead a team of event professionals, including coordinators, designers, and technical staff.Delegate tasks, set clear expectations, and provide guidance to team members.Timeline and Schedule ManagementCreate detailed event timelines and schedules, ensuring all tasks are executed on time.Monitor the progress of event preparations and make adjustments as needed.Logistics CoordinationOversee logistics, including venue selection, transportation, accommodations, and equipment setup.Ensure that all logistical aspects run smoothly.Identify potential risks and develop contingency plans to mitigate them.Address issues as they arise during the event to maintain continuity.CommunicationAct as the primary point of contact between the client, team members, and vendors.Maintain open and clear communication to ensure everyone is on the same page.Marketing and PromotionContribute to event marketing strategies, including social media campaigns, email marketing, and promotional materials.Collaborate with marketing professionals to promote the event effectively.Technical and Audio-Visual CoordinationManage technical aspects, including sound, lighting, and AV equipment.Ensure that presentations, performances, and displays run smoothly.Quality ControlEnsure the quality and consistency of all event elements, such as decor, signage, and presentations.On-Site ManagementOversee the execution of the event on-site, coordinating with staff and vendors to ensure a seamless experience for attendees.Client RelationsMaintain a positive relationship with the client, providing updates, addressing concerns, and ensuring client satisfaction.Post-Event EvaluationConduct post-event evaluations to gather feedback and assess the success of the event.Identify areas for improvement and document lessons learned for future events.Legal and ComplianceEnsure all necessary permits and licenses are obtained for the event.Comply with local regulations and industry standards.ReportingPrepare event reports and summaries, including financial reports and performance metrics.Desired Experience & QualificationRequirements and skillsProven experience as event managerSkilled in project managementKnowledge of KPIs and marketing techniques for event managementComputer savvy; proficient in MS OfficeOutstanding communication and negotiation abilityExcellent organizational skillsA knack for problem-solvingCustomer-service orientationA team player with leadership skillsBSc/BA in PR, marketing, hospitality management or related field is advantageous but not requiredPackage & RemunerationMarket related.Interested?Applicants, please note:Please only apply for this vacancy:If you meet the criteria specified or believe that your qualifications and/or experience qualify you for the role.If the vacancy matches your career ambitions, your desired position level, and salary expectation.Camino Recruit endeavours to communicate as clearly and frequently as possible, including providing feedback to all applicants, however, we only undertake to contact shortlisted candidates. Please do not contact our office by telephone or email. Kindly direct ALL queries and questions to ****** and we will endeavour to answer as quickly and accurately as we can. DO NOT DUPLICATE YOUR APPLICATION ON EMAIL - APPLY VIA PNET ONLY.Note that Camino Recruit takes instruction from a client. We can thus not accept responsibility/liability for any decisions or actions taken by our client, including, but not limited to, hiring decisions, delays in the process, or changes in the nature or availability of the vacancy in question. Furthermore, any feedback provided to candidates by Camino Recruit represents our best interpretation of the information we receive during the process. As such, this feedback is to be regarded as 'without prejudice'.Candidates who apply for the vacancy may be required to undergo various rounds of interviews, psychometric assessment, reference checks, and other background checks, which may include criminal record checks, credit checks, qualification verifications, and a social media screening, as applicable.Note that our own company policy may preclude us from accepting applications from applicants that we have recently placed or are regarded as unsuitable due to other relevant criteria as per our discretion.Note that applying for this vacancy is regarded as consent for collecting and storing (with due regard for confidentiality) the personal information of the applicant for the purpose of recruitment for the current and/or future vacancies.
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