European Speaking Car Rental Agent (Cape Town)

Be the continental team member; our client a leading provider in the car rental industry is looking for a highly motivated and customer-oriented individual to join them as a European-Speaking Car Rental Agent.
The ideal candidate will be fluent in German (however any European language, such Italian, French, Spanish etc.
will be acceptable) possess outstanding customer service skills and demonstrate proficiency in Excel.
You will be responsible for assisting European customers travelling to South Africa with rental enquiries, reservations, and vehicle pickups/drop-offs, provide excellent customer service, ensuring all customer needs and concerns are addressed promptly and professionally, manage rental agreements, including documentation, payments, and vehicle inspections, utilize Excel to maintain accurate records, track inventory, and generate reports as needed and collaborate with team members to ensure a smooth rental process and resolve any issues that may arise. Job RequirementsMatric CertificateA valid Drivers LicenseAt least 2 years of customer facing sales experienceExcellent planning and administration skillsAn excellent command of the English LanguageFluent in German (Any European language, such Italian, French, Spanish etc.
will be acceptable)An extremely professional demeanourWell-groomed and presentedGood computer skills (Excel)Contactable referencesStable work history You will need the following documents to apply.
A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for LeavingQualification Certificates (Matric Minimum)A copy of SA ID Document A copy of valid Drivers LicenseA recent photograph of yourself3 months of payslipsNames and contact numbers for at least 2 References Astor Automotive Staff T/A Astor Motor RecruitmentNOTE: Should you not hear from one of our Representatives within 14 days of submitting your application, please consider your application unsuccessful for this position.