Purpose:
Compile estimates timeously; provide support in terms of administration, proposals and the day-to-day processes in the business development department. To ensure that client estimates, and prospect estimates are accurately done and sent to clients within the required turnaround time.
Requirements:
Knowledge & Experience:
Matric or Senior Certification equivalent
High level of Computer literacy
Knowledge of all transport modes – Air, Ocean & Road
Good administrative skills
Sound knowledge of Incoterms 2010
Minimum of 2 years' experience in Freight Forwarding and Clearing
Skills:
Communication Skills
Project Management Skills
Ability to work under pressure
Ability to integrate with team members and a team environment
Sense of initiative
Attributes:
Adaptability
Continuous Learning
Quality Orientation
Initiating Action
Managing work
Training:
Induction
Quality Training
Duties And Accountabilities:
Estimates:
Compile estimates according to client and agent requirements for all transport modes both imports and exports
Request landside and freight charges from agents and service providers worldwide
Ensure that the estimate charges correspond to client rates in CargoWise and Forwarding Instructions
Quality check estimate on a continuous basis
Knowledge of Customs Tariffs and Port Charges
Forward estimate to the relevant sales or client services representative to quality check and forward to the client
Save approved estimate, in excel format, under the client EDOCS tab in CargoWise.
Client Queries:
Administrative support
Proposals
Global agent rates negotiation
Rates:
Maintenance of Client rates and ensures all rate schedules are updated
Communicate buy and sell rates to operations
Negotiations of rates with third parties
In cases where rates are not on file, application is made to the relevant agent or third-party supplier for the necessary costs
Negotiation of rates with 3rd parties:
In cases where rates are not on file, application is made to the relevant agent or third-party supplier for the necessary costs
Tenders:
Complete tender according to client and agent requirements for all transport modes both imports and exports
Rate negotiations with carrier / Agents on current tenders to ensure best possible price with a marginable profit
Submit tenders before deadline
Follow up on tenders to see if the company was successful in tender
Query Handling:
Attend to any estimate or rate queries
Communicate any queries and amendments to all parties involved
Adhoc:
Overseeing Estimates department when Estimates Manager is away
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.