Reference: 10089 CM
Consultant: Christa Mostert
Job Description:Primary DutiesBoard LiaisonAdvises and implements instructions of the Master and Precinct Boards of Trustees or their committees.Follows up on Trustee / Committee instructions / recommendations.Attends Master, Committee and precinct Board / AGM meetings and ensures that the minutes of the meetings are correctly prepared.Customer ServiceActs as the primary liaison with all property owners and the Developer.Acts in a friendly and approachable manner with residents and owners.Reacts on resident matters and complaints within 24 hours and resolves these timeously and communicates accordingly.Ensures timeous communication, i.e lack of services such as electricity, water, internet, Developer Contractor operation hours etc.Establishes and maintains a professional line of communication with all entities involved in the Village – owners, residents, contractors, workers, builders, service providers.General ManagementManages all day-to-day operations of the Village.Conducting regular inspections of common property to ensure proper functioning of everything, minimising hazardous conditions, safety and security risks and maximising the overall appearance of the Village.Resolves transgressions of the Village Conduct Rules with the owners.Negotiates contracts with vendors and Contractors.Deals with external service providers, e.g.
the municipality on refuse and waste removal, roads, water, Eskom, Telkom, etc.Facility ManagementEnsures facilities and equipment are maintained and breakdowns / malfunctions are addressed in a timely manner, by liaising with the Maintenance Officer.Works with the Security Committee and execute tasks and responsibilities delegated to the Village Manager.Safety and SecurityEnsures the Village is safe and secure by liaising with the Security contractor and Maintenance Officer daily.Addresses failed equipment in an urgent manner.Ensures compliance with security policies, procedures and regulations.Maintains an emergency and evacuation strategy for the Village.Ensures the Village Security is covered to specification on all shifts with capable security staff.Architectural Design CommitteeParticipates in ADC Meetings to align records with new requests and Developer projects.Ensures compliance with all ADC process and guideline documentation.Contractor liaisonNegotiates and manages contracts with supplier and service contractors in accordance with the finance policy.Obtains quotes where requested (in accordance with finance policy), for consideration by the trustees, e.g.
irrigation, paint contractors, tree felling, etc.Ensures service providers are in compliance with their contracts and reviews their contracts quarterly and annually.Manages, on behalf of the trustees all external contractors who have been appointed to work in the Village, including the security company, the gardening service, maintenance teams, etc.Proactively manage the Landscaping contractor and required materials to ensure that all gardens are in pristine condition at any point in time.Ensure external contractors are identifiable using different uniforms or bibs and that all contractors are accounted for and recorded as left the Village by close of business each day.Reviews daily the Security records of contractors present on site outside working hours.Financial & ComplianceAssists the Trustees and Managing Agent with the annual Budgeting process.Manages all expenses within the budget.Ensures that the appropriate insurance is in place for Village and all the Precincts.People ManagementPOPIAEnsures compliance with all privacy laws and the POPIA Act, registers are completed, filed and archived as per act.Qualifications:Min 5 years' experience in Property Estate management.Applicable property management certification.Valid driver's license.How to Apply:Email your comprehensive CV to ******.If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.We reserve the right to only conduct interviews with candidates of choice.Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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