Estate Receptionist - Seasonal 6 Month Contract (Delaire Graff Estate)

Delaire Graff Estate is looking for a fixed term Receptionist to join their team.
Welcoming guests to the estate, guiding guests to the various outlets & respond to general enquiries.Main Responsibilities:Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;Engage with guests providing information related to the estate, the facilities, art & experiences;Conduct estate tours with guests;Operate telephone and switchboard service for all calls when required;Refer calls & provide assistance to the appropriate person depending on the nature of the call;Compile and update data related to the area of activity;Complete and distribute information that needs to be communicated around the estate;Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;Keep management informed of all concerns that guests raise.Main requirements:Grade 12, hospitality certificate will be a plus;Preferably 1- 2 years previous reception experience;Excellent telephone etiquette and customer-service skills;Fluent in English with excellent written & oral communication skills;Able to work in a team;Good computer skills (word, excel, outlook);Strong organizational skills and attention to detail;Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends);Comfortable in dealing with very distinguished clientele;Ability to work long hours without fatigueMust be well-presented and have an enthusiastic personality.