Job Title: Error Correction Specialist Location: On-site in Claremont, Cape Town Workplace Model: The organization believes that in-person connections fuel collaboration, connection, and collective problem-solving. Reporting Line: The Error Correction Specialist will report to the PAS Administration Manager. Purpose of the Job: The primary objective of the Error Correction Specialist is to accurately calculate the cost of errors and ensure timely issuance of correct tax reporting. This role is crucial for maintaining the integrity and reliability of financial data. Key Relationships: The Error Correction Specialist will work closely with the PAS team. Qualifications and Experience: Education: A relevant certificate in cost management or financial management. Experience: A minimum of three years in the investment and planning environment, with essential experience in LISP. Computer Competencies: Proficiency in Microsoft Office and LISP software is required. Competencies: Strong administration skills. Excellent numeric ability. Effective time management. Ability to adhere to processes and coordinate tasks. Knowledge Requirements: A solid understanding of the financial services industry and its products is essential. Personal Characteristics: Strong interpersonal skills. A client-serving mindset. High emotional intelligence. Key Performance Areas (KPAs) / Strategic Business Deliverables: Cost Calculation: Perform accurate calculations of error corrections. Implement necessary error corrections. Handle ad hoc cost calculation requests. Provide feedback and communication regarding issues and status. Testing: Participate in testing exercises to ensure functionality. Log errors and bugs on TFS. Provide prompt and accurate feedback on test results and project meetings. Ensure that business needs and objectives are met. Data Integrity: Proactively identify potential errors before they occur. Conduct key data integrity checks, including: PAYE variance checks. Base cost checks for transfers. Analysis of capital gains tax. Tax directive reconciliations. Daily data integrity checks on processed transactions. Investigate and resolve integration issues related to data reconciliations. Assist with tax data testing for annual and provisional submissions. Support bulk data updates to Maxim. Ideal Candidate Profile: Knowledge of Financial Products: Familiarity with LISP products such as discretionary investments, retirement annuities, living annuities, preservation funds, tax-free savings, and endowment policies. Understanding of Investments: Knowledge of collective investments and shares. Accounting and Tax Knowledge: Strong understanding of accounting principles and tax regulations. Data Handling Skills: Proficient in SQL and Excel. Strong analytical and logical skills. Familiarity with the testing process, including devising expected results and troubleshooting anomalies. Highly numerate.