Erp Technical Support Consultant

Reference: PTA022705-DCH-1ERP Technical Support ConsultantPretoria EastMarket related, based on experience and qualificationsMinimum RequirementsBachelor's degree in Finance or Information Technology / Computer ScienceAt least 2 years of experience in a customer support roleKnowledge or experience in dealing with a ticketing systemUnderstanding of treasury management systems and treasury operations will be beneficialPrevious experience or knowledge about H2H connections, SFTP/FTP, SWIFT, SQL, Crystal Reporting, ScriptingDuties & ResponsibilitiesDevelop and maintain process documentation, including user guides, technical specifications, and standard operating proceduresEscalate complex queries to subject matter experts as neededParticipate in continuous system testing, validation, and quality assurance to ensure accurate functionality and data integrityEnsure continuous improvement and effective usage of the system and internal procedural steps to maximise the system's outputLiaise with clients to ensure that their usage and output of the system flows smoothlyProvide technical support to end-users by addressing Treasury Management System (TMS) issues and optimising system performanceConsultant: Dani Christian - Dante Personnel Pretoria Faerie GlenApply via our website www.dantesa.co.zaOr Directly via the following link:Apply HereIf you do not hear from us within 5 days, please accept that your application was unsuccessful.
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