Introduction to the VKB GroupThe VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years.Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels. This "house of brands" we've established with the support of our farmer shareholders is the foundation for building the agribusiness of the future.Our purposeTouch lives – for the better: We always aim to make a positive impact in people's lives: our employees, producers, clients, communities and the larger industry. And, through collaboration with this group of people, we strive to make an even bigger and longer lasting impact in the lives of all South Africans.ValuesWe are HUMBLE: We acknowledge that we are blessed.We are HUNGRY: We do not settle for mediocre.We are BOLD: We do what is right, even if it scares us.We are SMART: We consider our words and actions.We are TEAM PLAYERS: No-one can do this alone.Our legacyFor the Love of the Land: We do it all for our legacy and the love of nature, people, country, sustainability and progress.About youYou are keen to join a dynamic Information & Technology (I&T) team and a business outside of the city metropole areas. We will surround you with people who are as passionate about Information & Technology as you are.You are ready to lead a team of system analysts while being hands-on in providing ERP system functional support. You have a passion for information systems and are motivated to optimize ERP functionalities to drive business efficiency and growth. You thrive in solving complex ERP challenges and have a proven ability to implement robust solutions that align with organizational goals.Your strong leadership and communication skills enable you to mentor a team of analysts while actively engaging with system owners, end users, and stakeholders to maintain and improve ERP systems. Your ability to balance technical expertise with business processes makes you a valuable asset to the organization.About the PositionAs the ERP System Support Lead, you will oversee all system analysts and lead the planning, deployment, and functional support of ERP systems across the organization. You will combine leadership with hands-on involvement, ensuring that the ERP systems align with business goals while providing consistent and effective support. You will interact closely with the Technical ERP lead ensuring that the ERP solution is functioning optimally.Duties and Responsibilities:Supervise and guide a team of ERP functional support specialists, ensuring that tasks are completed efficiently and timely.Act as a liaison between technical teams, business users, and management to ensure effective communication and alignment of goals.Assist in the planning, design of new applications and enhancements to existing applications.Meet with decision makers, system owners, and end users to define business requirements and system goals, and identify and resolve business system issues.Ensure compatibility and interoperability of in-house and 3rd party computing systems.Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.Assist in the deployment of new applications and enhancements to existing applications.Create system models, specifications, diagrams, and charts to provide direction to system programmers.Coordinate and conduct in-depth tests, including end-user reviews, for modified and new systems.Provide orientation and training to end users for all modified and new systems.Ongoing system support to business.Handling of financial reconciliations and enquiries.Root cause analysis and reporting.Plan, test, and implement system upgrades or patches, ensuring minimal disruption to business processes.Skills and Qualifications:College diploma or university degree in computer science, information science, management information systems, accounting or business administration.At least 7 years of experience, with a minimum of 3 years in a leadership role.Proven experience with ERP systems, specifically Microsoft Dynamics NAV and Business Central (BC).Strong understanding of ERP workflows, integration, and customization.Proven experience in overseeing the design, and implementation of software and hardware solutions, systems, or products.Strong understanding of the organization's goals and objectives.In-depth knowledge of core ERP applications and basic accounting principles.Analytical and creative problem-solving abilities.Excellent written and verbal communication skills.Strong listening and interpersonal skills.Ability to conduct research into systems issues and products as required.Ability to communicate ideas in both technical and user-friendly language.Highly self-motivated and directed.Keen attention to detail.Ability to prioritize and execute tasks effectively in a high-pressure environment.Strong customer service orientation.Experience working in a team-oriented, collaborative environment.Ability to work under pressure.Other InformationThe company can expire jobs at any time at their own discretion.VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.VKB Group is an equal opportunity employer. VKB Group's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group's Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
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