Our client requires the services of an ERP Systems Specialist (On-Site) Port Elizabeth for the management, maintenance and optimization of the ERP Systems Sales and Finance modules. POSITION: 2 Years Fixed Term Contract EXPERIENCE: Minimum 5 years related working experience. COMMENCEMENT: January 2025 QUALIFICATIONS/EXPERIENCE Minimum 5 years experience in SAP support and consulting in the finance and sales streams.
Bachelors degree in Information Technology, Computer Science or similar qualification Relevant SAP Certification / Business & Systems Analysis.
Finance Qualification (Advantageous) Experience in the Motor Industry and / or an Industrial Plant environment is an advantage COMPETENCIES & SKILLS Technical Skills: Experience in SAP Finance and Controlling and Sales modules, from a support and implementation perspective.
Problem-Solving: Excellent troubleshooting skills and drive to follow a problem through to resolution Customer Service Orientation: A passion for excellent service to internal customers and ability to build and maintain relationships, including dealing with international corporate support structures Attention to Detail: Strong attention to detail.
Maintain documentation and provide reporting where necessary. Adaptability: Experience and confidence working in a large, complex environment.
Analytical skills: Understanding of relevant business processes and their relation to IT deliverables. Communication: Excellent verbal and written communication skills ROLE: Ensure the functional availability and QOS of the Sales and Finance modules including performing daily routine tasks and maintenance. Interpret business requirements and provide solutions including gap analysis, business process engineering and mapping, configuration, testing and roll out Identify, and recommends opportunities for productivity improvements and implementations where agreed.
Manage access rights and configure the application, Ensure corporate procedures are maintained, including change management processes and escalate incidents to group level where applicable Assist end users with training and documentation where required. Track and manage ERP requests on relevant corporate systems, including incident and crisis management. Perform root cause analysis of major issues and prepare detailed incident reports. Be a backup for IT support specialist in the other business streams on an ad hoc basis to ensure continuity of service.
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