At 2U, we are all in on purpose.
We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale.
As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees.
Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.What We're Looking For:An Enrolment Advisor is responsible for recruiting students for various short courses and is accountable for reaching individual set monthly student targets.Responsibilities Include, But Are Not Limited To:Student Recruiting Activity Be responsible for meeting individual enrolment goals set out by Student Enrolment management.Establish rapport and develop relationships with prospective students via various communication channels.Utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrolment process.
Utilizing all the tools provided by the company.
Nurture prospects to follow up with their intent to enroll.Represent the University Partner to the best of your ability, keeping in mind that you need to protect the integrity, brand and reputation of the institution through every engagement with prospective students.
Things That Should Be In Your Background: Tertiary education required OR 2 years experience in Consultative (Edtech industry is preferred).2+ years of experience in a metrics-driven environment.
Strong sales and customer service background.A proven track record of achieving measurable results in a fast-paced, deadline-driven department.Experience in higher education or teaching is preferred.Verbal and written fluency of the English language.Excellent computer skills (efficient use and knowledge of Google Suite.
Exposure to Salesforce is advantageous).
Other Attributes That Will Help You In This Role: Exceptional communication and interpersonal skills with the ability to establish rapport with the customer base.
Ability to focus on specific quantifiable goals and deliver goals on a consistent basis.Ability to prioritize and multitask responsibilities at all times.Ability to utilize creative problem-solving skills to overcome any obstacles while guiding potential students through our course enrollment processStrong closing and follow-up skills.Ability to work a flexible schedule to contact students internationally.Ability to work with a diverse team in a fast-paced environment.Enthusiasm and the ability to thrive in an atmosphere of constant change.Excellent telephone etiquette.Passion and a 'can-do' attitude.
Benefits & CultureOur global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education.
We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful.
If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference.
#NoBackRowWe offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, ZA benefits include: 2 complimentary Getsmarter short courses per yearSubsidised medical aid with Discovery Health Medical Scheme4% 2U contribution towards Discovery Life Pension Fund and Group Risk BenefitEmployee Assistance Program (EAP)Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break 2U Diversity and Inclusion StatementAt 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion.
We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities.
We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.
