IntroductionOur client requires the services of a Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office rotation.Amazing brand with cutting-edge technologyExcellent teams in Global team collaborationHigh work-life balance with Flexible hoursAgile working environmentEXPERIENCE: 6 - 8+ Years related working experience.COMMENCEMENT: As soon as possible.Duties & ResponsibilitiesROLE:Able to understand complex application architecture/dependencies (CA related) and the impact it can have on a VDI environment.Designing VDI solutions to support business requirements based on GROUP guidelines.Design Ansible playbooks to meet business requirements for CA-Application performance (VDI deployment / Public- and Private Cloud).Responsible for VDI Deployment.Understanding GROUPs CA Data Management / "Follow the Data" as a VDI deployment approach.Driving possible VDI automation topics (deployment/resource management/asset management).Defining specific engineering roles for VDIs matching their exact application needs and supporting the GROUP partner onboarding process (e.g. Crash Test simulation).Understanding global engineering (ItO) resource demands and consulting/designing the optimal VDI solution.Driving GROUPs CA VDI cloud strategy towards constant "state of the art" architectural design.Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance as well as cost optimization.Defining self service requests in ServiceNow portals for VDI demands (e.g. resizing, additional VDI, Platform switch).Perform reporting of/forecast overall CA VDI demands (related to user requirements/platforms).Supporting and consulting applications owners on specific cloud migration requests with a focus on VDIs.Manage Problem, Incident and Change process for dedicated ITSM service.Upon demand willing to work on weekends (changes).Operate and maintain scripts (e.g. deletion).Keep documentation up to date in all relevant systems (e.g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT).Attend and moderate operation meetings.Manage security vulnerabilities.Desired Experience & QualificationQUALIFICATIONS/EXPERIENCE:Degree in Information Systems or equivalent experience.ITIL certification (advantageous).Any Scrum certification (advantageous).Any operating system certification relating to data management.Any programming certification.Any web application programming certification.Minimum of 4 years of IT operations experience including ITIL.Minimum of 4 years of storage experience.Minimum of 4 years of Scrum work experience.Minimum of 4 years of VDI and operating systems experience.ESSENTIAL SKILLS:Knowledge of Confluence, Jira and Bitbucket/GitHub.Knowledge of storage technologies as well as state of the art solutions.Knowledge of Unix, Linux (RHEL, Ubuntu) and Windows.Knowledge of mounting technologies Autofs and DFS.Knowledge of protocols NFS and CIFS.Knowledge of framework Agile Working Model.Knowledge of Virtualisation technologies such as VMWare Horizon / ESXi / Cloud Foundation.Any additional responsibilities assigned in the Agile Working Model (AWM) charter.ADVANTAGEOUS TECHNICAL SKILLS:Knowledge in migrating complex VDI environments (e.g. platform switch).Knowledge of LINUX Redhat / Ubuntu Operating systems running in a virtualisation environment.Knowledge of storage technologies emc2 and NetApp.Knowledge of Systems Management such as scVENUS and Ansible.Knowledge of Ansible Tower, playbook design and deployment.Knowledge of Public Cloud such as Azure and AWS.Knowledge of Private Cloud solutions.Knowledge of Directory Access Manager (DIVA).Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR).Basic knowledge of Active Directory/LDAP.Professional communication and documentation skills.Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes.Basic knowledge of ITSM Suite.Basic knowledge of Scrum.Deep knowledge of operation and maintenance of web applications (programming).Deep knowledge of programming such as Bash and Perl.
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