Job category: Banking, Finance, Insurance. Stockbroking
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction To assist the Enforcement Manager to monitor and enforce JSE regulations and rules in line with the requirements of the Financial Market Act to mitigate risks and protect JSE reputation and integrity.
Partner for a sustainable marketplace: Stakeholder Experience Maintain a professional approach towards our regulatory interactions with the member firms and other relevant stakeholders which promotes our reputation as a trusted, respected regulator. Assess feedback received from the internal and external stakeholders and member firms regarding the professionalism and timeous nature of our interactions with them. Ensure that our behaviour demonstrated aligns with the JSE values. Protect and grow core business: Assistance To Member Application And Onsite Review Teams Assist Member Application team in conducting due diligence on the applicant Identify all individuals that require further investigation and stop applications from proceeding Assist On-site Review team with information in relation to the breaches to be looked at during the review Protect and grow core business: Enforcement Investigate alleged breaches of the JSE Rules by the members across all markets that gets referred to the department by external and/or internal stakeholders Investigate cases of CAPAD breaches by the JSE members as referred to Enforcement by the CAPAD team Produce enforcement report according to acceptable standard in relation to the investigation conducted Protect and grow core business: Client Complaints And Disputes Facilitate resolution of disputes between a JSE member and clients in line with the provisions of the JSE Rules. Acknowledge receipt of complaint or enquiry within 48 hours, respond to the complainant/enquirer in respect of the way forward and/or next steps. Ensure resolution of bonafide complaints within 4 weeks of receipt or provide relevant feedback to the complainant if not in a position to resolve within 4 weeks as well provide as an indication by when a resolution is reasonably forthcoming. Follow up weekly on outstanding responses/matters and ensure that feedback is procured timeously, at least weekly, from all outstanding respondents. Ensure that work schedule is updated accordingly and timeously to further ensure that all annotations are the latest and most current assessment of events JSE Values Growing together Connecting for Co-creation BComm or LLB and CFE 1-3 years' experience in capital markets and 1-3 years' experience in complex financial and sensitive investigations Knowledge and Skills JSE culture and values JSE policies and procedures JSE vision and strategy Relevant JSE product knowledge Relevant regulatory knowledge Principles of project management JSE culture and values JSE policies and procedures JSE vision and strategy Relevant JSE product knowledge Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email Divisional service offerings Business continuity standard Business principles Data analysis Decision-making process Industry trends International Standards for Professional Practice Principles of project management Business terms and definitions Business writing Capacity planning Change management Client service strategies Communication Strategies Research methodology Relevant regulatory knowledge Giving presentations Challenging the status quo with a view to improving the environment or peoples understanding Identifying trends Adapting behaviour to meet major changes at work Adapting to a major organisational change Building and maintaining effective relationships with internal and external stakeholders Evaluating resource allocation Networking and building relationships Establishing and maintaining collaborative relationships with peers / subordinates / managers Communicating complex information orally
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