Employee Support Analyst – 12 Months Fixed Term contract Be part of a group that is safety driven and values inclusion.
Join an encouraging leadership group, committed to your growth and development.
Based in Richard's Bay, South Africa.
About the role Finding better ways to provide the materials the world needs.
We are looking for an Employee Support Analyst to focus on actioning tickets on a day-to-day basis and support employees and supervisor with daily queries and performing other administrative task.
This role supports processed within a large complex, high volume employee data maintenance, admin support and payroll function.
Reporting to the Service Delivery Lead, you will: Assist with RTTMS Ticketing – Processing, Providing guidance/support to Leaders, HR and employees.
Process and reconcile of Employee data, (confidential, accurate and timely processing) Investigate and analyze employee queries , Time management, gratuities, payments, acting etc.
Support employees and leaders on Time Management , PTMW – leave encashments, etc.
Maintain Employee Movements/Changes in HR System and associated admin activities check data on tickets that its complete/correct prior to processing.
Prepare various employee Letters upon request ie – Appointments, Certificate of service etc.
Reporting – run SAP reports and create ad hoc reports on request in Excel.
Maintain focus on continuous improvement to identify and implement improvement opportunities.
HR Exit support for terminated employees – booking of exit medicals & completion of exit docs and sending emails to terminated employees to complete exit checklist.
Support audit activities as requested.
Support with Face-to-face support and support business or employees with various queries when required.
What you'll bring HR/ Finance/ Accounting Diploma or degree.
Minimum 2 years' experience working in SAP/Workday within a data administrative environment.
Knowledge of employee data Good time management skills to deliver priorities with a high attention to Effective written and verbal communication skills (isiZulu language advantageous) Problem solving Strong understanding of data privacy rules e. POPIA South African Driver's Your application should include the following: Updated Curriculum Vitae with copies of Qualifications, Identity document and Driver's License Acceptance into the position is dependent on a successful interview and assessment.
Only online applications will be considered, failure to provide any of the required documents will result in an automatic regret of your application.
(Please note that failure to satisfy all the requirements will lead to your application not being considered) What we offer Be recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.
A work environment where safety is always the number one priority.
Career development & education assistance to further your ambitions.
Wellbeing benefits.
Ongoing individual wellbeing support for you and your family for personal and professional matters.
About Rio Tinto Rio Tinto is a leading global mining and materials company.
We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
We have been mining for 150 years and operate with knowledge built up across generations and continents.
Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards.
But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.
Where you'll be working Richards Bay Minerals (RBM) is a world leader in heavy mineral sands extraction and refining and is South Africa's largest mineral sands producer.
RBM produces predominantly ilmenite, rutile and zircon – materials used in everything from paint to smartphones to sunscreen.
