Emergency Resource Officer

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Closing date: 13/06/2024
Number of positions: 1 
Recruiter name: Silindokuhle Bawuti
Reference number: 51295
Workplace Type: On-site
Fixed Term
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To receive and prioritize emergency & non – emergency telephone calls from the public by dispatching the relevant emergency service providers.
KEY RESPONSIBILITY AREAS Answer and transfer incoming calls
Basic contact centre administration
REQUIRED EDUCATIONREQUIRED EXPERIENCEDesired: 1 – 3 years dispatching in an EMS contact centre
REQUIRED JOB SKILLS AND KNOWLEDGEDispatching of vechiclesEmergency CareTyping SkillsEnglish language (written and verbal)Geographical locationsTelephonic and email etiquetteAll applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.
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