Emergency Resource Officer

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Closing date: 17/01/2025
Number of positions: 1
Recruiter name: Silindokuhle Bawuti
Reference number: 56795
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOBTo receive and prioritize emergency & non-emergency telephone calls from the public by dispatching the relevant emergency service providers.
KEY RESPONSIBILITY AREASAnswer and transfer incoming callsBasic contact centre administrationREQUIRED EDUCATIONNo specific education requirements listed.
REQUIRED EXPERIENCEDesired: 1 – 3 years dispatching in an EMS contact centre
REQUIRED JOB SKILLS AND KNOWLEDGEDispatching of vehiclesEmergency CareTyping SkillsEnglish language (written and verbal)Geographical locationsTelephonic and email etiquetteAll applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

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Nominal Salary: To be agreed

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