Emergency /After Hours Senior Consultant

Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and has outstanding customer service skills. Suitable candidates will service the after-hours facility.Important Criteria:Are you able to manage your time, together with delivering expertise to travellers?Are you process driven?Respectful to clients, colleagues and suppliers as wellAdhering to our company values.Able to work well under pressure.Able to resolve urgent matters and offer alternative solutions timeously.Are you able to work independently?Previous experience in after-hours is essential.The following requirements are needed to deliver a customer-focused result:Minimum 5 years in corporate travel environmentOnline proficiency and experienceWorking knowledge of Excel and other MS Office Applications - OutlookProficiency in Amadeus, Quicktrav & GalileoGood geographical knowledgeSound knowledge of fares and rules for both domestic and international travelAbility to meet deadlines, targets, and attention to detail critical.Good communication skills and a team player.Salary: To be discussed during the interview processAvailability: Immediately
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