Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: EMEA HR Administrator Location: Cape Town, South Africa About the role: Working in partnership with our client, the People Administrator will provide comprehensive HR support for EMEA (and other markets as per request) to the People team and contribute to providing delivery of high-quality service to employees. They are also responsible for supporting the People Operations Partner and People Partners with the day to day running of the team and all functions, and will have the opportunity to lead on certain projects with the support of the People Operations Partner. The People Administrator is a specialist in our EMEA processes and will ensure processes are aligned globally, and is able to provide training and support in all areas for everyone in the team. This role would suit someone who has experience and solid foundation knowledge in HR and process, and would like to be a part of a growing and dynamic team and part of an international group. What you will be doing: Production of employee documentation including offer letters, contracts, variations to contracts, and other related documentation. Maintenance of employee records by updating the HR Database (Sage), Peakon (People Engagement Tool), and Greenhouse (Applicant Tracking system). Managing the administration for onboarding of new starters, creating and updating HR documents, assisting with the induction, ensuring background and reference checks are completed. Enhance processes for onboarding, offboarding and all other employee lifecycle events. Support and advise managers and employees with incoming HR queries. Supporting the employee performance appraisal process and compensation planning process. Liaise with payroll and finance on people related issues and support with HR audits. Understanding employment law and best practice. Manage Safer Recruitment – References, RTW, Data Protection etc. Support the HR (People) Partner in setting up and improving processes. Continue to build and instill a customer service culture. Maintain appropriate level of process, program, and policy knowledge. Complete ad-hoc projects, reporting, and tasks. Managing all HR operational tasks – ensuring we are "audit ready" and our processes run effectively. Action and oversee the payroll process. Leading Maternity and Paternity conversations. Support the People Operations Partner in identifying inefficient processes. Support the People Operations Partner with the day to day running of the team. Support the People Operations Partner with auditing all data on the system. Work alongside People Operations Partner to align EMEA process. Be a vocal member of the team. Regularly collaborate with People Partners and other stakeholders. Req ID: 10966 Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets.
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