Embassy Summer | Centre Manager

Details of the offer

Join our winning team of global superstars in summer 2025
Embassy Summer, under its parent company EC English, offers award-winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn English whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.
From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved into a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.
Position Summary:
The Centre Manager is responsible for the effective leadership and management of the Centre's operations. This includes overseeing Centre staff, maintaining student discipline and welfare, and managing financial responsibilities. The Centre Manager ensures the Centre's day-to-day operations run smoothly, particularly in relation to the activity programmes. Successful Centre Managers excel in communication, leadership, administration, organizational skills, and demonstrate sensitivity to the needs of international students.
Key Responsibilities: Promote and safeguard the welfare of all students under your care and those you interact with.Inspire, manage, and lead a team committed to students' development and welfare.Maintain the highest standards of Health & Safety, safeguarding, and HR practices within the Centre.Ensure the Centre operates within pre-determined budgets and oversee all administrative processes.Maximise student and group leader satisfaction by ensuring their experience meets or exceeds expectations. Specific duties include: Train, induct, and motivate the Centre team, fostering a culture of excellence.Monitor and manage staff performance, ensuring adherence to safe and healthy practices.Conduct meetings and inductions for students and Group Leaders.Review and manage accurate occupancy, accounting, and room allocation plans.Liaise with the Recruitment Team to address staffing requirements effectively.Support the Activity Management, Welfare, and Accommodation teams.Complete and update staff rotas, ensuring accuracy for payroll processing within deadlines set by the Operations Manager.Coordinate student arrivals and departures, ensuring adherence to established procedures.Build and maintain positive relationships with third-party partners and stakeholders. Organisational Compliance:
The job holder will be expected to operate in accordance with the company's Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters. Employees are required to comply fully with all arrangements in place related to Health and Safety, including implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.
Education Required: Degree-level education or equivalent (or currently pursuing).Valid First Aid Certificate (desirable).Safeguarding Level 1 and 2 (desirable – if not in possession, Embassy Summer will provide the necessary courses upon successful selection). Experience Required: Proven management experience in junior education or learning.Previous experience working with juniors.Demonstrated ability to lead a team effectively.Experience in roles involving logistics, organization, or travel.Proficiency in IT systems, including Outlook and MS Office (especially Excel). Experience Desired: Experience managing a summer school environment.Leadership of multiple departments or teams.Knowledge of Malta. Personal Attributes: Exceptional leadership and motivational skills.Excellent communication and interpersonal abilities.Strong organizational and planning skills.Ability to solve complex problems and manage challenging situations.Ability to work under pressure, multi-tasking, with the ability to prioritize and meet tight deadlines.Uphold appropriate relationships and personal boundaries with children and young people.Positive attitude toward maintaining authority and discipline.High attention to detail.Fluent in written and spoken English (knowledge of any other languages is considered advantageous). Eligibility and Safe Recruitment: Must be eligible to work in the EU.Commitment to safeguarding the welfare of children and young people.All CV gaps must be satisfactorily explained.Proof of identity and qualifications (if applicable) required.Clear Criminal Record Check and references must be provided before signing the contract. Working Week: 6 days out of 7 (1 day off per week). Maximum weekly hours will be detailed in the Offer Letter.All management roles are residential. Remuneration:
Accommodation and full board provided in addition to a competitive weekly salary, based on the size of the centre and experience. This will be discussed at the time of the interview. Accommodation is provided from the night before your first working day until the night of your last working day. Embassy Summer does not cover costs for flight tickets and airport transfer to/from the accommodation.
Equality and Diversity:
Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

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