Email Developer (Fundraising) - Contractor
Summary
The Wikimedia Foundation is looking for an Email Developer (Fundraising) to join the Online Fundraising team, reporting to Email Manager, Fundraising products. As the Email Developer (Fundraising), you will play a critical role in the online fundraising team's year-round, multilingual fundraising and engagement campaigns, with a particular focus on email production.
The magic of the online fundraising team's process is its dedication to controlled ("a/b") testing, which leverages Wikipedia's audience of millions of readers to iterate and improve all elements of our online donor pipeline. We use that testing model on the email team to contact more than 15 million people each year while ensuring we respect our donors' inboxes. The Email Developer (Fundraising) will provide professional expertise in executing our fundraising campaigns, including: leading the production of bug-free email and banner templates that render identically across browsers, clients and devices; implementing automated email journeys; and identifying process improvements and revenue optimizations. In this role, you will be a critical part of getting out the message to Wikipedia readers and donors that free knowledge is worth supporting.
You are responsible for:
Working closely with the Senior Email Campaign Specialists to code emails and provide donors with high quality messages optimized for their own language and culture
Coordinating with Senior Email Campaign Specialists and other teams to successfully fulfill the campaign strategic plans, including timelines, new features and A/B tests. When necessary, leading them.
Developing professional expertise in Wikimedia email and other digital fundraising procedures and apply them to resolve a variety of challenges of moderate scope
Guiding and assisting the Campaigns team to understand nuances of our Email Service Provider (ESP), so that emails can be coded the most optimal way
Provide comprehensive quality assurance to ensure emails are error-free and functioning properly
Assisting with prioritization of tracking management and development of projects in our systems
Assisting with segmentation of audiences for email campaigns
Coordinating with Associates to clean up code in templates and maintaining archives
As needed, support Growth & Campaigns team with web development of banners on Wikipedia
Supporting documentation and summaries for posterity
Skills and Experience:
1+ years experience coding HTML emails
Solid proficiency with HTML, CSS
Experience with creating dynamic content and personalization for email
Experience with project coordination and working in a highly collaborative environment
Strong attention to detail with a commitment to quality assurance
Strong organizational skills and ability to juggle day-to-day responsibilities alongside longer-term projects.
(optional) If you have one, we'd love to see your email portfolio!
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely.
The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply.
The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries.
All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.
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