Work Flexibility: HybridDrive the strategic development of the Events team to meet current and future needs of the EEMEA business.
This encompasses the entire operational processes related to Events, ensuring a "Best in Class" service is created and maintained through developing & implementing solutions to maintain and improve Franchise/HCP satisfaction, maximise cost efficiency and demonstrate effectiveness.
Lead and inspire the events team members across the EEMEA region to deliver, focusing on continuous improvement, ensuring alignment and sharing best practice.
Collaborate with global SME's in events, compliance and finance to deliver events 'Excellence' with in the region and be seen as an example internationally.Key Activities & Responsibilities Drive strategic development of events team to be a trusted partner of the businessDevelop and deliver KPI's for the events team in line with strategic visionCollaborate with global events teams to ensure best practice and alignmentManage Events team members - in geographical locations across EEMEA – On-boarding of new team members, running team meetings to drive alignment & engagement, recruitment when requiredRegular reviews of events team structure to ensure efficiency & effectiveness.Drive collaboration with marketing and commercial teams through regular communication, VOCs & meetingsBuild close collaboration with marketing franchise leads/site leadsPartner with the Education programme manager & Marketing to develop annual MedEd/events planEnsure execution of annual MedEd/events plan, monitor changes and adjustmentsPromote adult learning philosophies for MedEd events to deliver best in class eventsBudget monitoring with events team and finance, deliver regular updates for reporting to leadershipDrive event follow up to demonstrate change of behaviour utilising online toolsRegular review of systems and tools to ensure efficiency and effectivenessRegional link with global facilities managersDelegate and distribute the workload to ensure capacity used effectively.
Responsible for the team members' performance managements, team development and succession plansSupervise team members to work with Event Invoicing to ensure timely paymentsSupervise team members to work with Prof Affairs to book Faculty for EventsSupervise team members to work with Event Logistics to ensure timely booking of flights/hotels etcDevelop, maintain and improve Franchise/HCP satisfaction through regular communication and VOC'sDeal with bigger Meetings – NSM, MYMM etc.Regular review of processes to ensure updates to any regulations, compliance policies are updated, including review and improvements to any digital platforms being used.BCD Link for EEMEAEnsure Ethics points are logged for any events process issues and investigated to resolutionSupports team members and peers with complex event needsLiaises with franchise product managers on a regular basis to discuss events already working on and upcoming events to start managing in the teamBudget tracking for events managing and overall team adherence to budget trackingPartner with Professional Affairs to ensure HCP interactions are compliant.
(as dictated in country)Ensures all HCP information is stored effectively with GDPR and Compliance policies in mindAdhere to the Franchise and Compliance Events strategy.
To be involved with a detailed review of all processes, procedures, methods and tools to determine adequacy to meet the current requirements for the events planning serviceBuild and maintain relationships with other Functions while driving leverage opportunities across the areasEnsures all Compliance and Quality policies are implemented and applied in any undertaking of events planningDeal directly with sales force / product managers in relation to Event Reviews on a regular basis.
The Events Manager will liaise with all the major functions of the business such as Business units, Compliance, Finance and more to achieve key activities on a local, EEMEA and / or cross-divisional levelWork with all virtual event platforms required by the business and ensure the events planning team are fully trained and able to support the requirements of the business for virtual and face to face activity as the environment changes and evolvesKey requirements:8+ years' of experience including People Management roleBachelor's Degree desired but not essentialPrevious event management experience or project planningExperience of adult learning philosophiesAbility to work out of standard working hours to meet the event requirementsConfidence with virtual event platforms and their features Desirable:Work experience in a Medical Device/Pharmaceutical companyExperience of the EEMEA regionKnowledge of MedTech ComplianceCAPS contract management systemExperience of dealing with many stakeholders to complete all required work including any complex requirementsGood problem-solving skillsFlexibility to be able to support business needs for eventsExcellent communication skillsTravel Percentage: None
