Leading fashion brand situated in Cape Town has a role for an Ecommerce Manager.
DescriptionDevelop the annual business plan at account level cascading from the overall E-commerce business plan.Review and provide inputs on the sales performance against the plan on a regular basis.Coordinate with the retail merchandising teams to identify products based on the strategy, events, and customer base of the partner organization and own e-commerce.Undertake market study to develop an understanding of the competitor pricing, promotional offers, gaps, etc. to develop targeted interventions and plans.Operations: Maintain relationships with Commercial teams and external partners to identify opportunities for expansion and ensure overall pipeline & revenue growth.Ensure that the required inventory levels are maintained across the e-commerce platform.Review and monitor logistic operations to ensure timely dispatch of the Purchase orders.Ensure that A+ content & long & short product descriptions for each product are developed and updated in the attribute templates.Ensure that the standardization of the images of products is created and uploaded on the website as per timelines and defined processes.Manage escalations related to promotion/discount negotiations.Coordinate with internal and external marketing teams to co-create new opportunities for marketing.Evaluate the plan developed by the marketing teams and provide recommendations to ensure achievement of the target at the lowest possible cost.Forge strategic alliances with banks, wallets, UPI platforms, couponing websites, affiliate sites, etc. to drive traffic to own e-commerce.Manage the activation of promotions/offers as per the plan to optimize sales.Conduct root cause analysis on frequently raised complaints by vendors; analyze and take corrective measures.Job Specific Functional Expertise:Build strong relationships with Commercial teams at all e-commerce partners and cross-functional internal teams.High-level strategic thinking and demonstrates entrepreneurial drive.Partner-centric and interpersonal effectiveness.Education ProfileRequirements Relevant Tertiary Qualification.Overall working experience of 7 to 10 years, with a minimum of 5 years of experience in the e-commerce domain.Experience in the retail sector, preferably in fashion.Knowledge of e-commerce operations, retailing, and merchandising.Knowledge of e-commerce promotion planning and implementation practices.Good business acumen with strong analytical skills.Well versed with MS Office tools.Experience working with platforms similar to Shopify would be advantageous.Ability to drive results and multitask with internal and external teams; must be a team player.Application InstructionsPlease forward your CV to ******. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.
Contact InformationContact Name: Amy
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