Roles & ResponsibilitiesStrategy:Develop the annual business plan at account level cascading from the overall E-commerce business plan Manage owned Ecommerce site in South AfricaReview and provide inputs of the sales performance against the plan on a regular basis Coordinate with the retail merchandising teams to identify products based on the strategy, events and customer base of the partner organization and own e-commerce Undertake market study to develop an understanding of the competitor pricing, promotional offers, gaps, etc. to develop targeted interventions and plansOperations:Maintain relationships with Commercial teams and external partners to identify opportunities for expansion and ensure overall pipeline & revenue growth Ensure that the required inventory levels are maintained across e-commerce platform.Review and monitor logistic operations to ensure timely dispatch of the Purchase ordersEnsure that A+ content & long & short product descriptions for each product is developed and updated in the attribute templatesEnsure that the standardization of the images of products are created and uploaded in the website as per timelines and defined processesManage escalations related to promotion/ discount negotiationsCoordinate with internal and external marketing teams to co-create new opportunities of marketing Evaluate the plan developed by the marketing teams and provide recommendations to ensure achievement of the target at lowest possible costForge strategic alliances with banks, wallets, UPI platforms, couponing websites, affiliate sites etc. to drive traffic to own e-commerce Manage the activation of promotions/offers as per the plan to optimize salesConduct root cause analysis on frequently raised complaints by vendor; analyze and take corrective measuresJob specific functional expertise: Build strong relationships with Commercial teams at all ecommerce partners and cross functional internal teamsHigh level strategic thinking and demonstrates entrepreneurial drive Partner centric and interpersonal effectiveness