E-Learning Specialist (Content Developer) Apply locations Johannesburg Time type Full time Posted on Posted Yesterday Time left to apply End Date: October 20, 2024 (4 days left to apply) Job requisition id R18141 Job Description Implements a program of technology projects to ensure that program goals are accomplished. Hello future Content Developer FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand's business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you! Are you someone who can: Create engaging scripts for e-learning, using materials provided by Subject Matter Experts (SME) and other clients. Manage scripts and courseware, including the internal and external review processes of content. Recommend appropriate instructional method(s) based on content analysis and proposal. Create supplemental materials, like scripts (for audio, video, animations) and asset lists. Support Learning Manager on the design and development of projects, including brainstorming, attending meetings, analyzing source materials, developing outlines, sourcing images, etc. Create training materials that meet instructional design principles and customer requirements. Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions. Cultivate and manage objective working relationships with a variety of stakeholders, including end users, SMEs, project managers, and senior staff members. Maintain expert knowledge on relevant legislative amendments and industry best practices, providing proactive advice and solutions to stakeholders. Establish corporate standards and guidelines for the sourcing, management, archival, and retention periods of content. Engage in the full content management lifecycle, editorial, production, and publication processes. Analyze opportunities for content needs and changes while adhering to document management principles and strategies. Drive quality control of content by setting and ensuring adherence to content-related policies. Design and implement metadata by providing guidance to authors on content, proofreading, self-editing, and correcting errors. Develop both static and dynamic multimedia using InDesign or appropriate tools. You will be an ideal candidate if you: Have completed a relevant undergraduate degree. Have at least 4-5 years of content development experience. Have experience with data analytics tools and languages to measure effectiveness and improve content-based insights. Possess client and project management skills. Have superior communication skills. Have experience working with Learning Management Systems (e.g., Workday). Are familiar with Microsoft Suite. Have experience with various Learning Authoring tools (e.g., Articulate 360, Adobe Captivate, Vyond). You will have access to: Challenging work in a complex and exciting compliance environment. Opportunities to innovate and create efficiencies. Exposure to our direct South African operations and indirect broader Africa, offshore operations. Create engaging scripts for e-learning courses. Take legislation and policies and bring true storytelling to the learner experience. Bring real value to the scripting process, taking ownership of the design. We can be a match if you are: Obsessed with mastery for developing content outlines, storyboards, scripts, and prototypes for various media and channels. Eager to collaborate with other content developers, designers, developers, and stakeholders to ensure the quality and effectiveness of the content. Skilled at managing and updating the content inventory, calendar, and workflow. Excited about evaluating and measuring the performance and impact of the content using analytics and feedback tools. Curious and courageous about keeping up to date with the latest trends, best practices, and innovations in content development and digital media. Are you interested to take the step? We look forward to engaging with you further. Apply now! Job Details Take note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below. 20/10/24 All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce Yourself Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. About Us The FirstRand Corporate Centre (FCC) houses many of the critical functions required by a large and complex financial services group. FCC's stakeholders are both external, such as regulators, shareholders, global developmental institutions, and government; and internal, mainly the businesses that service the group's customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance, and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group's licence to operate. FCC employees develop a unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and have a significant impact.
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