NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.E-commerce ManagerHours: 37.5 hours (full-time)Salary: £24,647- £26,763 per annumHoliday: 35 days per annum (including public holidays)Sponsorship: This does not meet sponsorship criteriaClosing date: Sunday 5 January 2025Interview date: Monday 13 January 2025Highland Hospice is looking for an E-commerce Manager to manage the smooth and profitable running of Highland Hospice e-commerce activity by overseeing the general management and day-to-day operations of the department, and undertaking general e-commerce duties including sorting and pricing donated stock, valuing stock, listing items on eBay and other sites, packaging and posting sold items, and supporting the volunteer team to do the same. We are looking for a pro-active, enthusiastic individual who is able to multitask and work on their own initiative, willing to help take the business to the next level.A DAY IN THE LIFE OF AN E-commerce ManagerWhat you'll be doing...Reporting to the Deputy Commerce Manager – Online and Tourism, you can expect your working day to include the following:The E-commerce Manager will operate under the supervision of the Deputy Commerce Manager (Tourism and E-commerce), undertaking operations to maximum effectiveness and supporting the volunteer team to achieve income and/or activity targets.You will oversee the day-to-day operations of the department.You will provide excellent customer service to online customers helping with queries and solving problems.You will prepare weekly sales reports.You will manage departmental supply orders and address departmental issues including H&S concerns.You will work with the Retail Communications Assistant to promote our e-commerce business producing social media posts and videos.You will ensure the listing process on eBay including taking pictures of items to list, researching items' value, writing accurate item descriptions, etc., is effective.WHAT WE NEED FROM YOUWe hire mostly on personality & potential but here are a few of our requirements...To succeed in the role of E-commerce Manager you will need the following qualities and skills:A people person, that loves exceptional service!Takes great pride in what they do.Loves
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