Duty/ Hospitality Manager

Strong People skills; Strong guest focus to ensure guest expectations are exceeded; Passion for Hospitality Good knowledge of Food & Wine Flexibility adapt successfully to changing situations and environments; Attention to detail; Proactive person with well-developed concept of the importance of providing a world-class guest experience; Ability to work under pressure and to tight deadlines; Understanding of the basic accounting functions Analytical thinking & Strong numerical skills High energy levels & drive to get things done; Planning & organizing; Think out of the Box An appreciation of other cultures; Introduce new ideas that will enhance the department and its activities; Computer Skills Computer literate PAN knowledge will be an advantage Literacy and Numeracy Fluent in English (speak, read and write); Excellent literacy skills (writing of emails, viewing web pages; Team Player Ability Flexibility; Strong time-management skills; Demonstrable team member qualities; Qualifications and experience required: Diploma in Hospitality or Lodge Management Minimum 3 5 years Hospitality Management experience in a 5-star boutique operation or Big 5 reserve with in a similar lodge environment; Beverage knowledge Strong Administrative Skills Experience in Purchasing, Stock Control Systems and Stocktakes; Stock Control Experience Hospitality and Service training experience; Code 8 Drivers License