Dutch Speaking Customer Service Support Agent

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team.

The role as Customer Service Support Agent: Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensuring customer satisfaction and providing professional customer support Scoping Troubleshooting Resolving customer queries via phone, chat and email Requirements: Well versed in Dutch and English (spoken, read and written) National Senior Certificate / or equivalent qualification SA Citizen / Valid Work Permit 1 to 2 years of customer service experience Ability to work remotely from home Ability to work shifts - 24/7 Rotational Shifts Salary: Market related, based on the level of experience Laptop, Wifi Dongle or Internet Allowance provided Shift Allowance Should you wish to apply for the position, please apply directly via this job board, ensuring that you quote reference number 202366 in the subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (Pty) Ltd does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email ******.

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