Driver Gl Expert/ Customer Service (6 Months Contract)

We are looking for a **Driver GL Expert** to manage and support the operational processes related to driver accounts.
This is a 6-month contract role where you'll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience.
If you're detail-oriented, enjoy problem-solving, and have a passion for customer care, we'd like to hear from you!
Key Responsibilities:- Manage and oversee driver accounts, ensuring data accuracy and timely updates.- Assist drivers with account setup, updates, and troubleshooting.- Investigate and resolve operational issues related to driver profiles.- Provide guidance to drivers on policies and procedural changes.- Collaborate with internal teams to streamline processes and enhance the driver experience.- Ensure driver-related activities comply with company standards and guidelines.
Qualifications and Experience:- **Matric (Grade 12)** is required.- **Customer care experience** is essential, preferably in a fast-paced environment.- Excellent communication and problem-solving skills.- Strong digital literacy and proficiency with software platforms.- Ability to manage multiple tasks efficiently and meet deadlines.