Career Area:Supply Chain and LogisticsJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world.Role Summary:In this role, you will supervise hourly employees in the receipt, processing, packaging, storage, order filling and shipment of parts to Caterpillar Dealers, Distribution Centers and Regional Distribution Centers to support the end users of Caterpillar Products.What you will be doing:Ensuring parts inventory is received, processed, and stored in a safe, efficient and timely manner.Responding to dealer/dealer service calls and making immediate decisions to resolve the issue.Contributing to the development of an effective work force by assigning, directing, and motivating employees to conform to defined and documented processes.Providing necessary on the job and standard work training.Improving productivity and quality by taking ownership of the process.Leading teams working on problem resolution and process improvement.Maintaining high employee morale by ensuring basic elements of work discipline are delivered.Conducting daily Safety Meetings and observing employees for unsafe behaviours, and correcting behaviours through counselling.Conducting grievance meetings with employees and union committeemen.Preparing and maintaining necessary paperwork for hourly payroll and attendance records.Encouragement and motivation to ensure optimal production.Discuss skills gaps and develop succession plan for the team.Skills you will have:Logistics Management: The ability to effectively plan, implement, and control the efficient flow and storage of goods from the point of origin to the point of sale.Materials Handling and Management: Knowledge of material handling and management in the facility; ability to perform, monitor and improve processes related to parts, storage, and handling of damaged/none slotted parts.Data Analysis: Utilizing data to identify trends, and enhance inventory management strategies; ability to collect, organize, and analyze data to make informed business decisions.Problem-Solving: Must have the ability to identify, analyze, and resolve issues within the distribution process.Coaching Others: Knowledge of coaching and mentoring concepts and methods; ability to encourage, motivate, and guide individuals in learning and improving effectiveness.ERP Systems: Understanding software for inventory, and logistics, keeping information up to date, creating reports and analyzing data.Root Cause Analysis: The ability to identify the underlying causes of problems or issues within the distribution process.Analytical Thinking: Using tools like Excel to analyze information, understanding statistical methods, tracking and reporting on key performance indicators (KPIs).Time Management: Prioritizing tasks, assigning work to others, and meeting deadlines.Customer Service: Understanding what customers want (VOC), offering excellent service to internal and external customers, and resolving customer related problems.Continuous Improvement: Creating a culture of continuous improvement, involving employees in continuous improvement initiatives with the use of continuous improvement methodologies.What will put you forward:3 – 5 years operations and logistics management experience.Degree in logistics, supply chain or engineering is preferable.Knowledge of Six sigma.Strong leadership, analytical and people skills.Strong computer skills.Knowledge of SAP SPM is an advantage.Excellent interpersonal skills.Ability to work shifts is a requirement.What You Will Get:From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.Additional information:Shift work might be required.No Payroll change/ISE/relocation assistance will be provided.Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html.Caterpillar takes data privacy seriously and is committed to compliance with The Protection Of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar's privacy practices, please visit our Global Data Privacy Statement.NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.About Caterpillar:Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world.
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