THE JOB AT A GLANCE:Manage the Driver Sales team to ensure deliveries are on time, in full and according to agreed schedule and volumes. Manage the effective distribution of products. Identify and implement best fit route optimization model and systems. Implement bakery's operational plans to optimize distribution channels and penetrate the market.ResponsibilitiesWHAT YOU WILL DO:SalesSupport Sales team to develop new markets through delivering to new outlets and drive business development with existing customers.Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants).Conduct daily driver debriefs to review route performance, utilising the debrief form.Consistent monitoring of the distribution network (Route viability and Performance).Manage returns and stock on truck.Liaise with Telesales.Fill in as a relief Distribution Controller where required.Meet daily, weekly and monthly sales targets.In-trade ExecutionCredit returns minimized as per Bakery policy.Baskets Management- Baskets' Movement, Basket Counts and control.Customer relationsOpen new accounts (Cash/Credit account customers in General Trade).Ensure outstanding monies are collected daily.Ensure special deliveries made and customer queries handled.Ensure that the customer data is reviewed and updated regularly.QualityUnderstand the requirements of product quality.Learn how to deal with customer complaints.Report consumer complaints to Sales Manager.Manage market incidents.Understand and manage the withdrawal/recall process.Understand the logistics process.Trade MarketingSupport customer and route plans.Support plan and implement competitive sales plans to bring about a substantial volume growth.Understand applicable Channel Strategies.Understand the Customer Management process.Understand Pricing Strategies.Safe and responsible use of the vehicleVehicle defect management.Liaise with distribution on kilometers.Account for stock and moneyManage driver orders.Manage outgoing stock versus route sheets.Manage driver balances.Manage returns.Manage stock on truck.Staff managementControl of weekly wages.Implement a leave roster.Manage crew attendance.Manage pipeline time.Do on-the-route coaching.Ensure that drivers maintain a tidy, professional appearance at all times.Attend to disciplinary issues.Distributor managementBalance distributors.Highlight order changes.Truck ManagementUnderstand truck capacities and make adjustments where required.On time deliveryManage departure times.Manage emergency / second round deliveries.Positive basket flowManage baskets.Crew SupervisionManage discipline (late-coming, absenteeism, etc).Ensure transport has been arranged for Driver Salesman & Van Assistants.Ensure that drivers receive all invoices and that it balances back to stock on truck.Manage departure times & on-time delivery.Manage leave rosters & ensure leave relievers are in place.Manage day off rosters and ensures the reliever is in place.Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding.InductionStandardize induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc.QualificationsESSENTIAL SKILLS & QUALIFICATIONS:Matric or equivalent qualification.National Diploma/3 year Degree in Sales & Marketing preferred.Minimum of 3 years sales experience in a FMCG environment.Valid drivers' license.Prepared to work long hours when required.Prepared to work weekends and public holidays.Prepared to work in informal and formal trade sector.About UsTiger Brands is proudly Africa's largest listed manufacturers of fast-moving consumer goods (FMCG). We impact lives every day with our iconic, award-winning brands. Our core business is the manufacture, market and distribute everyday branded food and beverages. Our products are relevant across every meal occasion and are well positioned to grow.Being a food company means we're an intimate part of everybody's daily lives and that's why we get loud and proud about exploring further, roaring louder and growing together.In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.
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