Dispatch Clerk

ResponsibilitiesEnsure correct stock is loadedOversee drivers and routesHandle and manage courier servicesReceive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information or providing solutionsReceive and dispatch orders for products or deliveriesPrioritize calls according to urgency and importanceUse radio, phone or computer to send crews, vehicles or other field units to appropriate locationsMonitor the route and status of field units to coordinate and prioritize their scheduleEnter data in computer system and maintain logs and records of calls, activities and other informationRequirements and skillsMatricLogistics/supply chain Diploma advantageProven experience as dispatcher or relevant positionComputer literate (MS Office, SAP, SAGE, Kerridge etc)Fast typing with experience in data entryKnowledge of procedures and guideline for emergency situationsProficient in English (oral and written)Outstanding organizational and multitasking abilitiesActive listener with excellent communication skillsSound judgement and critical thinking