Position Overview:As the Dispatch and Receiving Supervisor, you will:Lead and manage dispatch and receiving activities, maintaining high standards in inventory handling, packaging, and quality assurance.Ensure accurate invoicing, safety compliance, and an efficient dispatch process to support top-tier customer service.Minimum Requirements:Matric (NQF level 4); a tertiary qualification in Logistics, Transportation Management, or Supply Chain is a plus.3-5 years in a Dispatch and Receiving environment, with proven supervisory experience.Proficient in SAP or similar ERP systems, and MS Office (especially Excel).Valid drivers license and own transport; forklift and crane licenses are advantageous.Key Competencies:Strong organisational and multitasking skills, able to thrive under pressure.Proven customer service orientation and the ability to meet tight deadlines.Detail-oriented with technical knowledge, including the ability to read and interpret technical drawings.Excellent communication skills and proactive problem-solving abilities.Responsibilities:Dispatch & Packaging ManagementCoordinate and manage dispatch processes, ensuring packaging meets high-quality standards for safety and presentation.Plan daily delivery schedules for optimal route efficiency and cost-effectiveness.Verify product tags, confirm job cards, and ensure dispatch paperwork, including invoices, accompanies all shipments.Receiving OversightOversee the receiving of stock and returns, ensuring timely system updates and proper labelling.Perform quality checks on received components and address any discrepancies with the Operations Manager.Team LeadershipSupervise dispatch and receiving staff, promoting a motivated, high-performance environment.Address HR matters professionally, including performance evaluations and managing attendance.Fleet & Safety ComplianceEnsure vehicle maintenance, safety checks, and documentation for a safe, roadworthy fleet.Monitor dispatch area cleanliness and safety, maintaining company standards.Administration & ReportingMaintain accurate records and support the accounts team by managing invoicing accuracy and following up on overdue accounts.Provide daily delivery performance feedback and ensure all dispatch documentation is filed accurately.