Director, Products and Solutions - Acceptance Apply locations: Johannesburg, South Africa
Time type: Full time
Posted on: Posted 2 Days Ago
Time left to apply: End Date: January 8, 2025 (17 days left to apply)
Job requisition id: R-236883
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary Director, Products and Solutions - Acceptance brings their deep knowledge of acceptance products, services, or platform capabilities to a solution-selling environment.
Drive acceptance growth in the market that includes locations and turnover.Understand the product strategy and grow traditional and low-cost acceptance in the market.Accountable for having a deep understanding of the acceptance product, service, or platform.Provide visibility to the CSCL and SA on the latest acceptance product developments within their purview and communicate accurate solution knowledge to tackle client opportunities.Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard's products and solutions.Support CSC value proposition development and sale: Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value proposition.Coordinate with the help of SA and CSCL, with other sales specialists in developing an end-to-end value proposition.Provide their expertise and deep knowledge of product implementation and success with clients during the solution selling process (upon the request of the CSCL or AM/BD).Drive localization, market enablement, and support sales: Enabling new capabilities in the market e.g. SRC, MDES, Contactless, QR etc. and ensuring market readiness.Supporting AM's in their market to optimize what we have today e.g. providing expert advice/guidance on acceptance products.Work directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support.Knowledge and best practice sharing: Share information on the latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MA.Share best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts.Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach;Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.
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