Job Requisition Details
REQ#136011
Location: Johannesburg, South Africa
Closing Date: 03 October 2024
Talent Acquisition: Bongiwe Mchunu
Job Family: Project, Process and Product
Career Stream: Product
Leadership Pipeline: Manage Others
Job Purpose
To develop and manage, cross sell and upsell Direct Marketing campaigns to drive product sales and usage to increase Nedbank's market share and profitability.
Job Responsibilities
Identify and conceptualise Direct Marketing strategies and campaigns to drive sales for allocated products as well as assisting the Campaign Manager's to improve their efficiency and productivity month-on-month and provide assistance and guidance where needed.
Brief and manage end-to-end Direct Marketing campaigns within budget constraints.
Devise and manage campaign timelines and timeous execution.
Engage and brief with marketing to produce quality collateral for campaign execution.
Engage with analytics to target and select leads for campaigns.
Monitor performance reports and engage analytics team and stakeholders to track campaign impact and progress and improve where necessary.
Preparation and presentation of monthly reports for various Steerco's.
Assist Senior Manager: Cross Sell & Upsell as required in a 2IC capacity.
Ensure quality of delivery by reviewing and executing work and taking corrective action where necessary. Improve team efficiency and effectiveness.
Ensure that systems and processes are effective.
Manage operational risks through mitigation measures.
Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
Stay abreast of developments in field of expertise, ensuring personal and professional growth.
Understand and embrace the Nedbank vision and values, leading by example.
Participate in the development and implement action plans to address issues raised in culture surveys.
Create a client service culture, delivering world-class service.
Encourage team to generate innovative ideas and share knowledge.
Identify clients' needs through conducting research.
Meet all agreed client service and satisfaction objectives.
Establish trusting working relationships with subordinates, manager, peers and other departments to deliver results through respect and regular feedback.
Develop and maintain sound relationships with external stakeholders.
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
Advanced Diplomas/National 1st Degrees
Preferred Qualification
Bachelor's Degree in Business and Strategy
Minimum Experience Level
3 years' experience in Product, Channel Management, Project Management, Campaign Management or Direct Marketing within a Financial Services environment
Technical / Professional Knowledge
Change management
Communication Strategies
Consumer behaviour
Employee training/development
Governance, Risk and Controls
Organisational systems
Principles of project management
Relevant regulatory knowledge
Staff resource planning
Strategic planning
Management information and reporting principles, tools and mechanisms
Behavioural Competencies
Customer Focus
Decision Making
Facilitating Change
Innovation
Business Acumen
Planning and Organizing
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