Job title : Digital Youth Engagement Consultant Job Location : Gauteng, Pretoria Deadline : January 05, 2025 Quick Recommended Links Jobs by Location Job by industries Scope of work Under the direct supervision of the Social and Behaviour Change Manager, the Consultant will undertake the following tasks: Manage day-to-day operations of the RapidPro and IoGT systems to ensure optimal performance, safeguarding and scaling of core features, specifically: Day-to-day management and monitoring to ensure technical issues do not interfere with optimal performance Technical support and communication with vendors, partner platforms/referrals and services, including Child Safeguarding Mechanism and Case Management system, DBE Telehealth, and Moya, to ensure smooth operation and integration of back-end functionality Effecting content uploads, chatbots, polls, alerts and analysis, liaising as needed with relevant actors.
These include: Childline and stakeholders in the Child Safeguarding and Case Management system, to ensure U-Report South Africa and IoGT comply with global safeguarding and privacy measures, and operational best practices DBE's Telehealth programme UNICEF's emergency response focal points UNICEF Volunteer Coordinator Global Communication and Advocacy U-Report technical support team PG-Social and Behaviour Change and IoGT global support teams Technically support the launch and scale of U-Report and IoGT in DBE priority public schools, specifically: Support the formation of a youth advisory structure, in close collaboration with existing youth leadership structures, e.g., Representative Council of Learners, and GBem clubs) Support activation of off-line U-Report communities ("U-Communities"), in collaboration with existing structures (GBem) Support the co-design and implementation of a youth-led roll out strategy and promotional materials Develop chatbots, polls and alerts with relevant DBE Directorates including, school safety, psychological support, nutrition and school health Initiate development of a platform for real-time reporting of corporal punishment, in close collaboration with Child Protection colleagues Develop and implement digital engagement activities for health, nutrition, HIV, WASH, basic education and child protection programmes , specifically: Identify opportunities to promote registration, access and engagement with U-Report and IoGT resources, e.g., global U-Report campaigns, and national Health Calendar events.
Integrate UNICEF's digital engagement tools to proposed strategies and offline engagements, (e.g., alerts, chatbots, IoGT) Enable participation and feedback on issues of concern, including during emergencies Generate data insights for programming, monitoring, evaluation and advocacy Institutionalise and scale U-Report and IoGT specifically: Manage and coordinate the U-Report calendar, in collaboration with all sections Participate in U-Report Global Communication and Advocacy and PG-SBC team engagements Co-ordinate and collaborate with the UNICEF Volunteer Programme and GBem clubs Monitor and facilitate responses to comments on U-Report South Africa's social media accounts Support design, translation and production of U-Report and IoGT multimedia and promotion materials, including for UNICEF website and social media Support internal and external communication around U-Report internally, with UN agencies, Government, partners and the media.
Coordinate with UNICEF South Africa programme sections and colleagues; UNICEF regional office and headquarters; and partners, as required.
To qualify as an advocate for every child you will have… A first University Degree or similar tertiary certificate in computer sciences, information technology and systems, digital marketing and communications A minimum of three years of relevant professional experience in a similar position Experience with RapidPro and Content Management Systems Experience with direct youth and community engagement Strong communication and presentation skills Developing country work experience and/or familiarity with emergency is considered an asset Fluency in English is required.
Knowledge of another local language is required ICT jobs