Who Are We: We are a forward-thinking digital platform, focused on delivering innovative advertising solutions for our clients.
Who Are We Looking For: A results-driven Digital Key Account Manager with a passion for digital sales and customer success.
The ideal candidate is experienced in managing large and mid-tier accounts, skilled at building meaningful relationships, and has a proven track record of achieving sales targets while delivering exceptional client experiences.
What Will You Do: Revenue Growth: Identify and acquire new key clients, including agencies, brands, and advertisers.
Build and develop relationships with decision-makers and influencers within potential and existing clients.
Craft and pitch customized advertising packages and service offerings to meet client needs and maximize ROI.
Collaborate with internal teams to enhance and develop product and service offerings.
Proactively create client proposals that align with the company's value proposition and drive revenue growth.
Account Management: Develop strategic account plans, including goals and deliverables for each client or brand.
Nurture long-term relationships with clients to ensure engagement, satisfaction, and retention.
Maintain a deep understanding of client needs and adapt strategies to meet their evolving preferences.
Campaign Optimisation, Reporting, and Administration: Partner with the AdOps team to monitor, optimize, and ensure campaign performance meets expectations.
Provide regular performance feedback to clients and identify opportunities for campaign improvement.
Maintain consistent communication with clients to update them on campaign progress, changes, and creative updates.
Manage billing processes to ensure accuracy and timely invoicing.
Collaboration and Teamwork: Liaise with internal teams, including Content, Video, Tech, Finance, and Product, to achieve client and revenue outcomes.
Mentor and support other sales team members, sharing expertise on digital product offerings.
What Do You Need: Proven experience in digital sales, particularly in advertising.
Familiarity with media agencies and direct client relationships.
Strong knowledge of digital advertising and campaign optimisation.
Proficiency in Microsoft Office Suite, especially PowerPoint and Excel.
Ability to interpret and report on data sets.
Exceptional communication and relationship-building skills.
A collaborative approach to working across teams.
Organised, efficient, and detail-oriented.