Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelManagerJob Description & SummaryThis role will oversee a portfolio of change and comms for Africa Tech's efforts in driving adoption of new digital technologies across PwC Africa. This includes developing and executing targeted change plans, communications, and training programs by involving collaboration with business and digital technology teams to craft impactful messages and ensure seamless integration of changes into the business. The role focuses on fostering employee engagement and development by addressing concerns, articulating the benefits of change, and designing cohesive experiences that align with the firm's strategy and brand. Cross-functional collaboration and strategic alignment with stakeholders are critical to achieving successful implementation and adoption of digital innovations within the Africa firm.Key Responsibilities:Change Management and Communication Strategy: Manage a portfolio of change and comms for Africa Tech by creating and implementing change plans, communication strategies and supporting material / training plans tailored to different audiences and local needs across Africa.Brand Custodianship: Ensure all communications and materials align with the firm's brand specifications, maintaining consistency and professionalism.Stakeholder Engagement: Engage with project managers, product managers and xLoS stakeholders to gather input, develop relevant communications and training materials.Autonomous Decision-making: Exercise independent judgment within established frameworks to achieve objectives effectively.Data Analysis and Reporting: Track if comms is landing to the business, measure success of comms and determine how Africa Tech can ensure continuous improvement based on stats.Technical Support and Guidance: Offer consulting / support to Africa Tech teams on the level of change and comms required for specific initiatives.Digital Upskilling Initiatives: Support digital upskilling initiatives across Africa by working with L&D and contributing to the firm's Digital Accelerator Programme and Digital Academies.Strategic Communications: Lead strategic communication efforts for the Digital Change and Comms Team.Provide services to business teams: Guide the creation and implementation of change plans that maximize employee engagement and adoption.Digital Accelerator Programme: Assist L&D with the Design Acceptance Phase and other areas if support is required.Change and Comms Budget: Ensure the portfolio of change and comms is costed and assessed.Qualifications:Bachelor's / post-grad degree or diploma in a related field such as communications, business, psychology, or human resourcesCertifications in change management methodologies like Prosci or similar is advantageousA qualification / certification in learning / training / personnel development will be beneficialDesired Skills and Experience:At least five years of combined experience in change and employee communication role(s)Experience in media will be advantageous to assist with content creationPassion for creating positive employee experiencesSkills in project management and working under pressure to manage strict deadlinesExcellent communication skills to convey complex information clearly to stakeholdersProficiency in communication tools and change management methodologies are essential.Basic knowledge of design tools for creating visually appealing content is beneficialAbility to learn and grow, especially in a dynamic field like technologyAbility to translate technical jargon into business relatable messagingAbility to engage with, influence and support senior stakeholdersFinancial:Compile costings for change initiatives, communicate and include in Africa Tech's budget for where necessaryTravel RequirementsUp to 20%Available for Work Visa Sponsorship?NoGovernment Clearance Required?YesJob Posting End DateAugust 17, 2024
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