Job Duties:
Support the Workshop Foreman in a constructive manner, ensuring that the internal department relationships are properly maintained.
Present exemplary task performance.
Personally manage work efficiently.
Properly record all hours worked and sold.
Ensure that all lubricants used are recorded on the job card.
Ensure that all parts used are recorded on the job card. Use systems and processes in place as instructed by management. This process may change from time-to-time, your understanding is important and adherence crucial to the success of job card completion.
Record the use of consumable items.
Build sound relationships with parts staff.
Ensure that all tasks performed comply with minimum standards.
Participate in all relevant training programs.
Share your new knowledge with others.
Take note to do personal learning and self-development.
When you attend a breakdown - be courteous to customer staff and customer/manager.
Be properly dressed in correct PPE.
Ensure the vehicle in which you drive is properly cleaned and presentable.
Make sure that you understand what the job required is, so that you are well prepared to attend to the breakdown effectively.
Obey the rules of the road, all traffic fines will be routed to the offender.
Ensure a good working relationship with colleagues and peers. This includes apprentices at all levels of
training. Create sound mentor/apprentice relationship - support peers and learners, do concrete skills transfer and promote an atmosphere of high levels of productivity.
Set an example in terms of timekeeping.
Ensure that all warranty claims are correctly diagnosed in terms of the 3 C's. Complaint, Cause, and Correction.
Take ownership of apprentices assigned to you. Ensure that the skills transfer is properly done and that each apprentice has equal opportunity to complete his apprenticeship.
Diligently complete all documentation regarding apprenticeship, such as logbooks.
Ensure that all Health and Safety rules are always adhered to.
Encourage colleagues to do the same.
Proper adherence to company rules regarding the use of tools, special tools, and company assets.
Always keep your workplace neat.
Promote wellness and encourage confidence in job analysis and understanding within the team.
Always wear correct PPE per job.
It is your responsibility with your foreman to manage your hours worked including overtime, conforming to the Labour Relations Act.
Ensure high levels of communication and feedback to the workshop manager ensuring the customer is relayed relevant and concise information.
Ensure that the type of feedback to the workshop manager is relevant and correct.
Continue to promote the company as a trustworthy and reliable brand.
Pursue the philosophy of 'customer is king'.
Requirements:
Matric Certificate
At least 2-3 years commercial workshop
experience as a technician
Code 14 License with valid PDP.
Diesel Trade
Personal Attributes:
Good communication skills
Accuracy and great attention to detail
Adaptability
Hand eye coordination
Technical expertise, understanding and knowledge
Physically fit
Attention to detail
Strong documentation skills
Good communication skills
