Diagnostician/Technical Representative Global Grade 10

Key Outputs Ensure improved product health for all products in area of responsibilityProvide support for new product introductionPresent product issues to managementCompile informative product issue reports and address to Service Engineering and managementProvide expert technical support for Warranty resolution and 1 hour training sessionsEnsure effective self-management and performance ownershipEnsure resolution of product issues according to Service Letter guidelinesQualification, Experience and Competencies Qualified ArtisanBusiness communication and presentation skillsPlanning and prioritizing of jobsComputer Literate (MS Office & appropriate SAP proficiency SIS STW Flashnet)Minimum 5 - 7 years post-apprentice/learnership experience
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