Diagnostician/Technical Representative Global Grade 10

Key Outputs Ensure improved product health for all products in area of responsibility Provide support for new product introduction Present product issues to management Compile informative product issue reports and address to Service Engineering and management Provide expert technical support for Warranty resolution and 1 hour training sessions Ensure effective self-management and performance ownership Ensure resolution of  product issues according to Service Letter guidelines Qualification, Experience and Competencies Qualified Artisan Business communication and presentation skills Planning and prioritizing of jobs; Computer Literate (MS Office & appropriate SAP proficiency SIS STW Flashnet); Minimum 5 - 7 years post-apprentice/learnership experience