Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.The Core Platforms Applications and User Experience in Santam Business Information and Technology Solutions department (BITS) has an opportunity for a Junior Dev Ops Engineer who will be based in Cape Town (Head Office) in our BITS (Business Information Technology Services) department.PRINCIPAL ACCOUNTABILITIESTechnical support of Guidewire Suite and Thunderhead technology (includes usage of hardware, software, databases, and the management and support thereof - including upgrades, resolving vulnerabilities and understanding and driving software patching)Administration of infrastructure deployment, technical support processes, support procedures, deployments & releases, servers, nodes, databases, etc.Monitoring and management of hardware & software resource performance (CPU, Memory, Disk I/O, etc.) across all environmentsInstallation of software (from operating systems through to applications) across non-production environments while liaising with GTI for formal or production environmentsSupport patching and vulnerability management of servers across all environmentsKNOWLEDGE & EXPERIENCERelevant Tertiary IT qualificationAt minimum a 3 year diplomaUp to 5 years' experience in a technical environment dealing with maintenance and operational support – includes software and infrastructure supportAbility to read code and troubleshoot issuesSKILLSWorking experience with Linux, Java, SQL Database, distributed web applicationsExperience with Docker, Atlassian Suite, BambooUp to 5 years' IT development experience in Java as well as infrastructure support and maintenanceExperience in application development, support and release managementExperience in messaging middleware, web services, SOAP, REST, SOA, ESB, SMTP, FTP, secure FTPResearch and presentation skillsAbility to write technical instructions in the use of programs and/or program modificationsCompetent in problem solving and troubleshooting at application and networked infrastructure levelsCommunication of technical guidance and instruction to team membersAbility to accept accountability for actions and decisionsHardware and software installation and maintenanceSystem securityProgress reportingSecurity threat management through Patching of security vulnerabilitiesMust be able to work in a team focused highly pressurised and dynamic environmentCOMPETENCIESClient focusDrives resultsFlexibility and adaptabilityCultivates innovationStakeholder management as it relates to business and technical users at different levels in the organisationInvestigation and analysis of informationPlanning and organisationABOUT THE COMPANYSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.Qualified applicants are invited to submit their cover letter, CV, and salary requirements in MS Word format online at www.santam.co.za / careers.
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