A market-leading South African ISP is looking for a DevOps Engineer with Salesforce experience to join their team.Reference: JHB000693-SS-3Duties & ResponsibilitiesPurpose:The DevOps engineer is responsible for actioning, leading, and coordinating the activities of different teams to create and maintain our platform, shorten the software development cycle, increase the frequency of deployments, and allow for more dependable releases with synchronized environments.The DevOps engineer will work with various development teams to continually promote improvement in quality standards, procedures, integration, policies, best practices, CI/CD, test automation, and monitoring.The DevOps engineer will oversee the DevOps process end to end, including backups, managing access, defining, and tracking DevOps KPIs. Gain ownership and control over deployments.Key Responsibilities:Perform triage on all issues logged to identify and assess issues on all existing and new applications and software used in DevOps.Resolve issues quickly, understand the root cause to avoid recurrence, communicate back to the end user in SLA, and train where necessary.Get involved in DevOps by deploying declarative changes between orgs and version control, monitoring changes made to orgs, and rolling back mistakes.Deploy large Salesforce changes for whole business units, creating standardized release models.Develop agile DevOps practices and source-driven workflows for seamless collaboration.Check that newly developed features and customizations meet user, technical, and business requirements.Monitor system health, manage fallout, perform daily checks, report issues, and drive incidents according to process and SLA.Work with cross-functional teams to resolve issues.Act as an evangelist and mentor for best practice DevOps processes and procedures.Build understanding of metadata types and monitor Salesforce's quarterly releases.Focus on how to commit changes to source control and review and merge each other's work.Drive optimal use of CI/CD tools.Run data deployments to test features.Review developers' code coverage and code quality.Own how the teams recover from mistakes and disasters.Drive Disaster Recovery Strategy and Testing once a year.Write reports, document root causes, and support guides.Design efficient processes and scalable solutions.Prepare comprehensive documentation detailing the DevOps processes and procedures.Continuously challenge SLA to ensure optimal customer experience.Drive cost reduction to a minimum.Qualifications:Suitable tertiary qualification.Experience:2-5 years of experience in Salesforce administration, release management, or development.Experience with Gearset.Able to read, interpret, and write Apex, SQL/SOQL/SAQL code.Experience within Salesforce Sales and Service Cloud (Certified Administrator, Certified Developer).Deployment via Gearset (or similar tool).Experienced in various programming and scripting languages, database technologies, and project tracking tools.Systems & Proficiency:MS suite (Excel, Word, PowerPoint, Outlook).Salesforce.Will be measured on:Release velocity.Lead time.Restore time.Change failure rate.360 reviews.Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.You can visit our website for more vacancies: www.wePlace.co.za / LinkedIn www.linkedin.com/company/wePlace
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