Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.Purpose of the jobWe are seeking a DevOps Engineer with experience in building, deploying, and maintaining large-scale, high-performance systems using AWS, Terraform, Kubernetes and Docker. The ideal candidate will have a strong background in infrastructure automation and be comfortable working with a variety of different technologies.This is an exciting opportunity to work on a wide range of projects and be part of a team that is driving innovation in the field of DevOps. If you are a highly motivated, results-driven individual with a passion for infrastructure automation and scaling, we encourage you to apply.Key ResponsibilitiesAct as an escalation point for any Cloud/CICD based issues.Serve as an expert for cloud technologies (AWS) and advocate standards and best practices to be applied.Be the technical owner for the infrastructure supporting Collinson's services, ensuring it is secure and resilient, with sufficient monitoring and alerting.Understand best practices around Cloud, Network and Application Security, and handle security alerts confidently.Build and run a technical platform which other engineering teams depend on, with developer experience and resilience always in mind.Work with various teams to design and implement development pipelines with automation at the heart of every design.Use architectural experience to help deliver development pipelines (CI/CD) and solution architecture.Collaborate with partners in other teams to help deliver solutions for Collinson and its companies to market.Perform root cause analysis for underlying issues and incidents affecting systems performance and availability.Assist in the analysis and evaluation of vendor supplied software and hardware products.Translate business and customer requirements into solid and stable solutions.Execute projects and tasks independently and with limited direct supervision.Provide technical input into planning and implementation of complex upgrades, installation, and releases.Keep abreast of updates in information technology, recommending and evaluating products and services.Make recommendations for improvement in respect of Group IT process and operational support.Participate in the on-call rotation to ensure our customers always get the best experience.Knowledge, skills and experience requiredKnowledge in Cloud Technologies, specifically AWS.Ideally AWS Certified to demonstrate theoretical awareness of best practices.Understanding of Source Control Systems, specifically Git.Experience with Infrastructure as Code, including a working knowledge of Terraform.Awareness of PCI and ISO27001 and their impact on infrastructure, networks and application designs.Scripting experience in either PowerShell, Bash, or Python.Familiarity with Containerisation, specifically Docker & Kubernetes.Linux and Windows Server experience.Experience with monitoring and logging tools, ideally AppDynamics and Datadog.Working knowledge of networking technologies, including DNS, Firewall Configuration, WAF and Load Balancing.Passionate to learn and develop new skills and experience.The ability to work well as part of a multi-skilled team focused on a common goal.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our ongoing success.We are focused on continually evolving our purpose-driven, high-performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led.In your application, please feel free to note which pronouns you use. If you need any extra support throughout the interview process, then please email us at ****** also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.
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