Despatch Supervisor

Job Description
Main Objectives
To focus on the daily control of orders for dispatch, loading and receiving of stock, housekeeping and stock rotation procedures.
Responsibilities:

Assist with Stock Control by assisting with monthly stock counts as required by management (transfers and GRVs).
Check load documents and verify that all is in order and that seals are correct.
Oversee or lead employees working at lower level dispatch.
Ensure maintenance of housekeeping processes.
Account for all stock being dispatched.
Perform reconciliations.
Keep dispatch storage areas neat and tidy.
Provide weekly reports.
Ensure truck departures are on time.
Assist with queries related to the dispatching department.

Qualification Requirements

Grade 12 (matric) certificate or equivalent.
Computer literate.

Experience Requirements

3 years supervisory experience in a similar position in an FMCG environment.
Warehouse and stock management experience.

Key Outputs
Skills and Attributes Required

Planning and organizing.
Strong personality and excellent leadership skills.
Strong computer skills.
Sense of urgency.
Accuracy and attention to detail.
Numerical ability.
Problem solving and improvements.
Accountability.
Respect.
Teamwork.

Other Requirements

6-day position in a pressurized environment.
Required to work Saturdays, Sundays, and Public Holidays as the business requires.
May have to deal with customer complaints.
Required to work on a rotating 12-hour shift, which includes night shifts.


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