Desktop Support Technician

Job Description:

Track and co-ordinate all IT service requests
Follow-up and track incidents and control to ensure that incidents are resolved timeously
General IT administration
Basic Project administration
PC maintenance
PC updates and upkeep
Software installation
MS Office products
Network, hardware & software monitoring and support for both local and remote sites.
Desktop support on the company's internal IT systems

To be considered for this position applications must meet the following criteria:

Minimum Matric certificate and at least A+ and N+ qualifications
10 + Years experience in a similar position
Experience in a Service orientated environment
IT administration and Desktop Support experience
Active Directory experience.
Physical ability to do manual labour (install network cables, computers, printers, etc.)
Have an ability to interact and communicate on all levels
A positive attitude always striving to be the best
Ability to prioritize and good time management