Desktop Support Analyst (Troubleshooting Wizard)

Job requirements:As the go-to hero for their end users and remote team members, you'll tackle tech challenges every day, ensuring that systems remain secure and expertly backed up. Youll dive into hands-on hardware tasks, installing, setting up, and troubleshooting like a pro, while also working your software magic by installing and configuring applicationsSkills & experience our clients look for: Relevant certifications? Yes, please! (Think CompTIA A+, N+, Microsoft magic!)At least three years of experience in the IT and desktop support realmFamiliarity with Microsoft products, including M365 and Azure? Perfect!Hands-on experience with servers, virtualization, and Windows 10/11 operating systemsA knack for problem-solving and a solid understanding of Active Directory, DNS, DHCP, and Group PoliciesExperience working on Dell productsQualification:Bachelor of Science in Computer Science, Information Technology or any relevant degree Contact Carlin Fisher on