Mid-Level Desktop EngineerReference: PTA009854-NL-1Our client in Pretoria East is looking for a Mid-Level Desktop Engineer to join their team.Duties & ResponsibilitiesIndustry: IT InfrastructureLocation: PretoriaSalary: Market RelatedQualificationsGrade 12.A+.N+.MCITP/MCTS/MCSA.Other IT related certifications.Requirements2 - 3 years' experience with Windows 10, Windows 7/8, and MS Office 2003-2016.Experience supporting MacOS.Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook.Microsoft Office 365 experience with Outlook, OneDrive, Skype for Business, and SharePoint.Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.Experience installing/uninstalling software, patches, updates on Desktops and Laptops.Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.Knowledge of printers: installing network/USB printers, configuring scanning, sharing, physical setup, and troubleshooting.Knowledge regarding routers (logging into a router, basic configuration).Knowledge of anti-virus and virus removal.Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.Customer Service experience.Skills RequiredAbility to work without supervision.Good communication skills.Show initiative.Ability to multitask.Good problem-solving skills.Customer Service/Customer relations.Ability to work in a team and support team members.Own car and valid driver's license.Main DutiesAssist with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.Independent analyses, communication, and problem solving.Progress/close incidents to satisfactory conclusion on the incident system.Work with vendor support contacts to resolve technical problems.Ensure Desktop computers interconnect seamlessly with diverse systems.Work with procurement staff to purchase hardware and software.Other Duties as required.To apply, mail me directly: ****** date: Friday 19th of April 2024ContactCynthia BeukesRecruitment ConsultantOffice: 0123463603 / 0679018745Email: ******: www.hutech.co.zaPOPIA Disclaimer:The processing of your personal information and sharing it with third parties for verifications.The exercising of your rights provided for by POPIA.To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.Should you not hear from us within 14 days after the closing date, please consider your application unsuccessful.
#J-18808-Ljbffr